【Capsule】
At FunNow, we’re building joyful experiences, at the speed of now. As a Site Reliability Engineer, you’ll play a crucial role in ensuring our platform stays fast, resilient, and secure for millions of users booking spontaneous fun across Asia. But here’s the twist: we don’t just monitor uptime — we build with AI and automation. From Kubernetes tuning to auto-healing infrastructure, CI/CD pipelines to incident response, you'll be hands-on in evolving our DevOps culture. If you love scalable systems, believe in developer efficiency, and treat infrastructure as code, welcome aboard.
【Typical Accountability】
- Design robust architectures to comprehensively improve system availability, scalability, and service quality
- Ensure stable service operation, monitor core service status, and quickly troubleshoot issues
- Conduct in-depth analysis of system performance bottlenecks and propose and implement improvement solutions
- Maintain and optimize Kubernetes clusters (EKS/GKE), effectively handling resource pressure, node anomalies, and other situations
- Maintain and improve CI/CD pipelines and automated deployment systems (GitHub Actions / ArgoCD) to significantly enhance engineering team development efficiency
- Establish and continuously optimize system monitoring and alerting mechanisms (Prometheus / Grafana / Alertmanager)
- Assist with incident response and problem investigation
- Regularly participate in system inspections and audits, proactively proposing and implementing improvements
- Assist in maintaining and implementing fundamental security settings (e.g., IAM, resource permissions, encrypted storage)
- Actively share your experience to collectively enhance the team's engineering culture
【Essential Competencies】
- Familiarity with container technologies such as Docker or Kubernetes, and practical experience with Kubernetes operations (deployment, scheduling, resource management)
- Familiarity with AWS services (e.g., ECS, EKS, S3, CloudFront, IAM, VPC, etc.), and practical experience maintaining AWS or GCP (we primarily use AWS)
- Familiarity with at least one CI/CD tool (e.g., GitHub Actions, GitLab CI)
- Proficiency in MySQL daily management and performance analysis
- Familiarity with service-related log analysis and monitoring tools (e.g., CloudWatch, ELK/EFK, Grafana), and practical experience with Prometheus/Grafana
- Experience maintaining Elasticsearch clusters
- Familiarity with Git and basic Git flow operations
- High degree of self-management, proactive and responsible work attitude, meticulousness, and excellent communication and teamwork skills
【Desirable Competencies】
- Exposure to or familiarity with the Golang ecosystem
- Familiarity with Infra-as-Code tools such as CDK, Terraform
- Experience with IPO advisory or ISO audit
- Security awareness
【Who You Are】
- You enjoy solving real-world problems, are proactive in investigation, and act quickly
- You value stability and data accuracy, and possess a high sense of responsibility
- You are passionate about learning new tools and enjoy sharing improvement methods
- You maintain clear communication and good documentation habits in team collaboration
Top Skills
What We Do
FunNow was founded in 2015 and is one of the brands under the FUNNOW Group. It is also the leading lifestyle booking platform for the mass premium market in Greater Southeast Asia, serving areas including Hong Kong, Malaysia, Thailand, Japan, and Taiwan. FunNow provides entertainment bookings such as restaurants, bars, massage spas, accommodations, luxury camping, escape rooms, handicraft workshops, and family activities catering to the needs of urban residents.
FUNNOW Group is the leading lifestyle booking platform group in Greater Southeast Asia, operating in seven countries: Singapore, Hong Kong, Malaysia, Thailand, Philippines, Japan, and Taiwan. Its four brands are FunNow, Eatigo, Niceday, and TABLEAPP. By adhering to digital transformation (DX) and yield management with AI, we are revolutionizing the retail industry and remain committed to our vision of making people happy!
FUNNOW Group is a multinational organization with offices in seven countries and 300 employees. We are always looking for talented individuals with a growth mindset who are self-motivated and eager to succeed in the Internet industry. If you are passionate about changing how people enjoy life and spreading more fun worldwide, we would love to have you on our team. Join us now, and let's make a difference together!
