The Role
Leads the SRE function and team responsible for reliability, scalability, automation, observability, incident management, and operational excellence across cloud, networking, data center, and telecom-scale infrastructure. The role manages distributed systems, microservices, Kubernetes and Docker environments, infrastructure automation, CI/CD, monitoring, major incident response, postmortems, and reliability improvements while partnering with architecture, DevOps, networking, NOC, and cloud teams.
Summary Generated by Built In
Job description
Job Title: SRE Manager
Location: Bangalore
Department: IT-Dev
Experience - 15+ Years Industry Experience | 8+ Years Relevant Experience
Client – JIO
Role Overview:
We are looking for an experienced SRE Manager to lead the reliability engineering function
responsible for operating and scaling mission-critical infrastructure across cloud, networking,
and data centre environments.
You will lead a team responsible for building highly reliable, scalable, and automated
production platforms supporting enterprise and telecom-scale workloads. This role requires
deep expertise in distributed systems, cloud infrastructure, networking, and observability
along with strong leadership capabilities.
Key Responsibilities:
Reliability Engineering
•Build and lead the Site Reliability Engineering (SRE) function focused on reliability,
scalability, and operational excellence.
•Define and manage SLIs, SLOs, and SLAs for critical production systems.
•Drive improvements in system resilience, fault tolerance, and performance
optimization.
Production Infrastructure & Platform Operations
•Ensure stability of large-scale production environments across cloud and data centers.
•Manage reliability of distributed platforms, microservices environments, and
containerized systems.
•Support architecture teams in designing highly scalable infrastructure platforms.
Incident Management & Operational Excellence
•Lead major incident response and outage management across infrastructure and
platform services.
•Establish incident management frameworks, escalation processes, and postmortem
practices.
•Drive root cause analysis and reliability improvements.
Automation & DevOps
•Drive automation initiatives to reduce operational overhead.
•Implement Infrastructure as Code (IaC) and automated infrastructure provisioning.
•Improve CI/CD pipelines and operational workflows.
Observability & Monitoring
•Design and maintain observability platforms including monitoring, logging, and tracing
systems.
•Establish real-time operational visibility across infrastructure, applications, and
networks.
•Build dashboards and analytics to measure system performance and reliability.
Team Leadership
•Lead and mentor SRE engineers, platform engineers, and reliability teams.
•Build a culture of automation, engineering excellence, and reliability-first mindset.
•Collaborate with DevOps, network engineering, NOC, cloud, and architecture teams.
Technical Expertise
•Strong experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
•Deep understanding of distributed systems and microservices architecture.
•Experience with container orchestration platforms such as Kubernetes and Docker.
•Knowledge of core networking technologies including BGP, VXLAN, EVPN, and SD-WAN.
•Experience with observability and monitoring platforms such as Prometheus, Grafana,
ELK, Datadog, or similar tools.
•Familiarity with infrastructure automation tools such as Terraform, Ansible, or similar
frameworks.
•Understanding of ISP/telecom infrastructure, network operations, and large-scale
traffic environments.
•Experience with data centre infrastructure, virtualization, and private cloud
environments.
Skills Required
- 15+ years of industry experience
- 8+ years of relevant experience
- Experience leading Site Reliability Engineering, platform engineering, or reliability teams
- Strong experience with AWS, Microsoft Azure, or Google Cloud
- Deep understanding of distributed systems and microservices architecture
- Experience with Kubernetes and Docker
- Knowledge of BGP, VXLAN, EVPN, and SD-WAN networking technologies
- Experience with Prometheus, Grafana, ELK, Datadog, or similar observability platforms
- Familiarity with Terraform, Ansible, or similar infrastructure automation frameworks
- Understanding of ISP or telecom infrastructure, network operations, and large-scale traffic environments
- Experience with data center infrastructure, virtualization, and private cloud environments
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The Company
What We Do
ZYBISYS CONSULTING SERVICES LLP is an India-based IT services and consulting firm focused on helping fintech and other businesses modernize technology. It provides public, private, and hybrid cloud hosting, managed IT services, DevOps, data-center management, infrastructure support, cybersecurity, and technology consulting. Its offerings also include software development, automation, monitoring, and cloud-native solutions designed to improve scalability, operational efficiency, security, and business continuity.
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