SRE & Automation Engineer | Cloud Monitoring, Infrastructure & Incident Management

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2 Locations
In-Office or Remote
Fintech • Financial Services
The Role

Job Summary
Synechron is seeking a skilled Site Reliability Engineer (SRE) with strong expertise in automation using Playwright to support system reliability, scalability, and performance. This role involves collaborating with development and QA teams to enhance system stability and automate testing and operational workflows. The ideal candidate will drive continuous improvement initiatives, ensure proactive monitoring, and support agile deployment practices supporting enterprise digital transformation and operational excellence.

Software Requirements
 

Required Software Proficiency:

  • Playwright (latest version supported by current browsers) — hands-on experience in designing and maintaining automation frameworks for end-to-end testing

  • Scripting: JavaScript (ES6+), Python — for automating operational, testing, and monitoring tasks

  • Cloud platforms: AWS (supporting deployment, resources, and scaling) — experience scaling services in AWS

  • CI/CD pipelines: Jenkins, Azure DevOps, GitLab CI — supporting automated testing, deployment, and quality gates

  • Monitoring & Logging tools: CloudWatch, Prometheus, ELK Stack, Datadog — experience automating alerts, logs, and health checks

Preferred Software Skills:

  • Containerization: Docker, Kubernetes — for environment consistency and scalable deployment support

  • Infrastructure as Code: Terraform, CloudFormation — supporting environment setup and automation (preferred)

  • Load Testing Tools: JMeter, Gatling — for performance testing and capacity planning support

Overall Responsibilities

  • Lead the design, development, and maintenance of automation frameworks supporting system testing, monitoring, and operational workflows

  • Develop and execute automated tests, monitoring scripts, and deployment checks supporting CI/CD and agile practices

  • Collaborate with development, QA, and operations teams to enhance system stability, scalability, and performance

  • Automate routine operational tasks, alerting, and incident response workflows supporting proactive maintenance and faster response times

  • Support cloud deployment, environment scaling, and system upgrades to optimize performance and resilience

  • Conduct root cause analysis of failures, bottlenecks, and security issues supporting continuous improvement

  • Maintain comprehensive documentation of automation frameworks, processes, and operational procedures

  • Evaluate new tools, frameworks, and industry best practices to improve automation, testing, and monitoring effectiveness

Technical Skills (By Category)

  • Languages & Scripting (Essential):

    • JavaScript (ES6+), Python — for scripting, automation, and integration support

  • Automation & Testing Tools:

    • Playwright, JMeter, DataDog, ELK Stack supporting automation of web, API, and performance testing

  • Cloud & Infrastructure:

    • AWS, support for cloud-native automation and deployment (preferred)

  • Orchestration & Containers:

    • Docker, Kubernetes supporting environment consistency and scalable deployment (preferred)

  • Monitoring & Logging:

    • CloudWatch, Prometheus, DataDog supporting system health and performance monitoring

  • DevOps & CI/CD:

    • Jenkins, Azure DevOps, GitLab CI supporting automated testing, deployment, and rollback procedures

Experience Requirements

  • 5 to 7 years supporting enterprise systems with automated testing, operational scripts, and cloud deployment support

  • Proven experience designing, deploying, and maintaining automation frameworks supporting web, API, and system health checks

  • Strong background in automating incident responses, system checks, and performance validations supporting enterprise standards

  • Experience working within agile, DevOps, or continuous delivery environments supporting enterprise digital operations

  • Knowledge of cloud-native architectures, autoscaling, and high-availability deployment practices in a regulated industry (preferred)

Day-to-Day Activities

  • Develop, test, and maintain automation scripts supporting web, API, and operational workflows

  • Automate system health checks, incident escalation workflows, and performance monitoring routines

  • Collaborate with development, operations, and QA teams to ensure testing, deployment, and system stability support continuous delivery

  • Support cloud deployment activities, environment scaling, and system upgrades supporting high availability and compliance

  • Troubleshoot automation failures, log, and monitor incidents proactively to reduce downtime

  • Enhance existing automation frameworks, introduce new tools, and optimize processes supporting agility and quality

  • Document automation processes, scripts, configurations, and operational procedures

  • Participate in daily stand-ups, sprint planning, and retrospectives supporting agile delivery

Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or relevant field

  • 5 to 7 years supporting automation, system monitoring, or DevOps activities supporting enterprise systems

  • Certifications in AWS, DevOps, or relevant automation tools are a plus

  • Proven experience supporting automation workflows supporting large-scale, secure, and compliant systems in regulated environments

Professional Competencies

  • Strong analytical and troubleshooting skills supporting automation and system diagnostic activities

  • Leadership qualities to guide junior team members and promote best practices in automation and monitoring

  • Excellent stakeholder communication and technical documentation skills

  • Adaptability to evolving cloud technologies, industry standards, and security protocols

  • Strategic thinking focused on improving system reliability, automation, and operational efficiency

  • Organizational skills for managing multiple automation initiatives simultaneously in a fast-paced environment

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice

Synechron Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synechron and has not been reviewed or approved by Synechron.

  • Fair & Transparent Compensation — Pay is frequently characterized as competitive, particularly relative to large service-consulting peers and in certain in-demand skill areas. Compensation sentiment appears strongest when staffing is stable on strong client engagements and for market-aligned roles in major hubs.
  • Healthcare Strength — Healthcare coverage is often portrayed as a strong point in the U.S., with broad coverage and relatively favorable out-of-pocket experiences. Core medical, dental, and vision options are consistently described as meeting or exceeding a baseline expectation for consulting roles.
  • Equity Value & Accessibility — Equity was made broadly accessible through a company-wide RSU grant tied to a major revenue milestone. This is positioned as a notable upside even if it is framed as a one-time recognition event rather than an ongoing program.

Synechron Insights

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The Company
HQ: New York, New York
12,827 Employees
Year Founded: 2001

What We Do

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,700+, and has 48 offices in 19 countries within key global markets. For more information on the company, please visit our website: www.synechron.com.

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