The Role
Leads enterprise Adobe Workfront implementations from assessment and solution design through configuration, launch, and adoption. Designs workflows, templates, forms, reports, and integrations; optimizes business processes; aligns Workfront with Adobe content supply chain products; and advises stakeholders on change management and adoption. Serves as a subject matter expert, mentors client teams, supports escalations, and improves implementation methodologies. The remote contract role requires United States-based work and travel of up to 20%, with some engagements reaching 50%.
Summary Generated by Built In
Position OverviewThe Sr. Workfront Implementation Consultant guides enterprise clients through the assessment, design, configuration, and implementation of Adobe Workfront solutions. The role translates business goals and work management needs into scalable workflows, practical processes, and solution designs that improve adoption and deliver measurable value.
This consultant leads strategic Workfront implementations, partners with stakeholders across the content supply chain, and supports organizational change and process optimization. The role connects Workfront with relevant Adobe technologies and complementary applications while helping clients achieve successful launches and sustained business outcomes.
Location: Remote - United States
Please note this is a contract role.
This consultant leads strategic Workfront implementations, partners with stakeholders across the content supply chain, and supports organizational change and process optimization. The role connects Workfront with relevant Adobe technologies and complementary applications while helping clients achieve successful launches and sustained business outcomes.
Location: Remote - United States
Please note this is a contract role.
Key Responsibilities
Workfront Solution Design & Implementation- Design and configure enterprise-level Workfront business process solutions that address client goals and improve work management effectiveness.
- Lead clients through strategic implementations, balancing long-term business value with immediate operational needs.
- Create project plans, solution designs, templates, layouts, queues, custom forms, reports, and supporting implementation materials.
- Provide high-quality consulting services through implementation, launch, and go-live readiness.
- Assess existing business processes and recommend scalable workflows, process improvements, and practical adoption strategies.
- Align Workfront solutions with relevant Adobe products and stages of the content supply chain, including planning, creation, review, approval, and content management.
- Identify additional client needs and opportunities to increase Workfront adoption and business value.
- Serve as a Workfront business process and configuration subject matter expert for clients and internal stakeholders.
- Mentor and coach client teams, provide knowledge resources, and support escalations and solution adoption.
- Contribute lessons learned and reusable practices to continually improve delivery and implementation methodologies.
Required Skills & Experience
Workfront & Enterprise Consulting- Bachelor's degree and demonstrated business process consulting experience.
- 5+ years of experience in business process or management consulting, specifically with Adobe Workfront.
- Proven experience delivering end-to-end Workfront solutions for large enterprise organizations, including organizations with 5,000+ employees.
- Ability to assess, design, document, and optimize business processes and work management workflows.
- Experience guiding client stakeholders through implementation, solution adoption, and complex change.
- Understanding of the broader Adobe ecosystem, including products such as Adobe Experience Manager, Adobe Journey Optimizer, Adobe Campaign, and Adobe Target.
- Strong technical aptitude; exposure to API-driven integrations, migrations, enhancements, and third-party software integrations.
- Familiarity with RESTful and GraphQL APIs.
- Strong interpersonal, communication, relationship-building, problem-solving, and analytical skills.
- Ability to prioritize multiple workstreams, evaluate interconnected challenges, and recommend practical solutions.
- Ability to lead solution adoption, collaborate with diverse stakeholders, and share knowledge through coaching and mentoring.
Preferred Skills & Experience
- Experience with organizational change management methodologies.
- Knowledge of the broader content supply chain, including Workfront Planning, Creative Cloud, Frame.io, Adobe Experience Manager, Marketo, Adobe Experience Platform, and related solutions.
Role Expectations
- Work effectively across enterprise client engagements and support delivery of outcomes aligned to business priorities.
- Ability and willingness to travel up to 20%, with travel up to 50% possible for some engagements.
Skills Required
- Bachelor’s degree
- 5+ years of business process or management consulting experience specifically with Adobe Workfront
- Experience delivering end-to-end Workfront solutions for large enterprise organizations, including organizations with 5,000+ employees
- Ability to assess, design, document, and optimize business processes and work management workflows
- Experience guiding client stakeholders through implementation, solution adoption, and complex change
- Understanding of the broader Adobe ecosystem, including Adobe Experience Manager, Adobe Journey Optimizer, Adobe Campaign, and Adobe Target
- Technical aptitude and exposure to API-driven integrations, migrations, enhancements, and third-party software integrations
- Familiarity with RESTful and GraphQL APIs
- Strong interpersonal, communication, relationship-building, problem-solving, and analytical skills
- Ability to prioritize multiple workstreams, evaluate interconnected challenges, and recommend practical solutions
- Ability to lead solution adoption, collaborate with diverse stakeholders, and share knowledge through coaching and mentoring
- Experience with organizational change management methodologies
- Knowledge of the broader content supply chain, including Workfront Planning, Creative Cloud, Frame.io, Adobe Experience Manager, Marketo, and Adobe Experience Platform
- Willingness to travel up to 20%, with travel up to 50% possible for some engagements
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The Company
What We Do
Blue Acorn iCi is an e-commerce consulting firm that helps online retailers increase sales, profitability, and ROI.
