If your heart beats for improving customers' experience, join us in the position of UX Designer and grow your communication and design experience with Y Soft.
You’ll be contributing to the design of unique products that combine both hardware and software, fully imagined, developed, and manufactured right here in the Czech Republic.
This is a hands-on, independent role where you’ll be responsible for the complete UX and CX agenda - defining challenges, designing solutions, and supporting teams as they deliver outstanding user and customer experiences from discovery to launch.
What you´ll do:
- Take full ownership of UX across two important products in print-solution system: MFX Studio (A web and local application used to manage and configure card readers) and our Customer & Partner Portal (a web platform used for operational workflows).
- Collaborate with developers and product managers to deliver new features, improve product quality, and create intuitive experiences on products used by thousands of customers worldwide.
- Drive UX/CX proactively - reaching out to stakeholders, gathering input, understanding the business context, and translating insights into conversations with business stakeholders and C-level management.
- Learn and understand complex systems, user workflows, and the relationships between users and our products in a B2B print-solution environment.
- Design and validate user flows, wireframes, journey maps, prototypes, and other UX deliverables.
About you:
- You have senior-level experience in UX and have led UX initiatives for complex products or systems. Additionally, you have been involved in product and customer experience (CX) design.
- You have a strong business mindset and aren’t afraid to communicate with business stakeholders, including C-level management.
- Working with design tools and concepts like mental models, workflow diagrams and interactive prototypes is a piece of cake for you .
- You enjoy communicating with end users of print-solution systems around the world.
- You think analytically, solve problems creatively, and enjoy working closely with both technical and non-technical teams.
- Experience with hardware, IoT, device management, or RFID/NFC products is a plus
- You speak and write both Czech and English
We offer:
- 30 days of vacation + 3 sick days
- 12 days for education and self-development (Grow Days) + language education support
- Hybrid working environment with a flexible schedule (combination of home and office work)
- Cross-team collaboration with a great opportunity to learn new things and grow
- Reward system for public speaking
- Home office and Meal allowances
- Daily refreshments in the office + community breakfasts, free 3D print
- Dog-friendly and bike-friendly offices
Top Skills
What We Do
Y Soft is a global tech company that clears the path for businesses to focus on what matters. We’ve got a suite of products that help businesses and their people build better ways of working, including SAFEQ (next-generation printing and scanning), AIVA (test automation), CLERBO (digital employee experience), and our in-house manufactured hardware. Today, tens of thousands of companies around the world use our powerful and easy-to-use products to simplify IT and re-focus on the things that matter: Building a future-proof, digitally competitive business with sturdy products, simple processes, and happy employees. Our flagship product line, SAFEQ, makes print management easy and efficient. Then there’s SAFEQ Cloud, our NO Print Management software (yes you read that right). SAFEQ Cloud sets IT free so you can focus on moving your business forward—and give your users a solution that just works, no matter how large or small your business is. In close partnership with leading technology manufacturers, we’re on a mission to help businesses build better ways of working by simplifying and automating IT work. With our innovation hub (YSoft Labs) and venture arm (Y Soft Ventures), we constantly dig into the world’s most exciting technologies and cutting-edge business solutions. On that journey, we discover and implement new enhancements that help transform IT departments everywhere.
