A leading chain quick-serve restaurant brand known for creating category-leading customer experiences. This brand is obsessed with delivering differentiated customer service in every interaction. Hospitality is built into their brand.
Job DescriptionContract Details
- 40 hrs/week
- 6-month initial contract then renewing on an annual basis
- Hourly Rate: $80-88/hr
- Start date - Sept/Oct 2026
- This position is in Atlanta, GA. Hybrid work environment with Tuesdays and Thursdays in the office
You will play a critical role in designing user experiences for our digital customer-facing products as the company undergoes major transformation initiatives in 2026 into 2027. This role focuses on consumer-facing app and web experiences, working on either the Menu Transformation team or the Membership Program Evolution team.
The company is embarking on two major priorities: (1) rebuilding the menu database system from the ground up to enable innovation like voice ordering, autonomous delivery, and expanded menu variety, and (2) evolving the membership program to provide more exclusivity, access, and value beyond the current earn-and-burn model.
Responsibilities
- Design user experiences for consumer-facing mobile app and web products
- Think structurally about how systems need to work, not just how they look
- Work closely with UX researchers to translate findings into design solutions
- Collaborate with product managers, engineers, and strategists to define product direction
- Create wireframes, user flows, and prototypes that communicate structural solutions
- Participate in design critiques and present work to stakeholders
- Contribute to design system and maintain consistency across digital products
- Balance business goals with user needs in design decisions
Experience Requirements:
- 7+ years of UX design experience
- Strong focus on UX and structural thinking over purely visual design
- Experience designing consumer-facing mobile and/or web applications
- Proven ability to tackle ambiguous problems and define structural solutions
Essential Skills:
- Systems thinking - ability to understand how things need to work structurally
- Strong UX fundamentals in information architecture and interaction design
- Ability to translate research insights into design solutions
- Comfortable working on problems where the answer isn't immediately clear
- Strong collaboration and communication skills
- Experience working in agile environments
- Collaborative, low-ego approach to feedback — able to take pushback and adapt without treating it as a challenge to their expertise
- Comfortable working in a large corporate environment where pragmatic or "good enough" solutions sometimes ship over the ideal one due to timeline or engineering constraints
Working Style:
- Comfortable with ambiguity and unclear requirements
- Self-directed and able to work independently
- Collaborative mindset for cross-functional teamwork
- Ability to balance user needs with business objectives
- Team-first mindset. You will be working alongside other designers as well as product, engineering and strategy stakeholders. This is not a solo or purely expert-driven seat
We Are Rosie provides strategic consulting and talent solutions for the marketing industry. We partner with more than 200 of the world’s biggest brands and agencies to help them solve unique marketing challenges with the best people, swiftly and at scale. Founded by former advertising executive Stephanie Nadi Olson in 2018, We Are Rosie is on a mission to redefine how marketing works, with an inclusive, human-centric approach that’s better for business and better for marketers. Our company has been recognized as an industry trailblazer and earned many accolades, including being named to the 2023 Global Top 100 Inspiring Workplaces, the Inc. 5000 2022, and Adweek’s Fastest Growing Agencies in 2021.
We Are Rosie is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, marital status, or any other status protected under federal, state, or local law.
Skills Required
- 7+ years of UX design experience
- Strong focus on UX and structural thinking over purely visual design
- Experience designing consumer-facing mobile and/or web applications
- Ability to tackle ambiguous problems and define structural solutions
- Systems thinking and ability to understand structural product functionality
- Strong UX fundamentals in information architecture and interaction design
- Ability to translate research insights into design solutions
- Strong collaboration and communication skills
- Experience working in agile environments
- Ability to accept feedback and adapt collaboratively
- Ability to work pragmatically within timeline and engineering constraints
- Ability to work independently and manage ambiguity
- Ability to balance user needs with business objectives
What We Do
We Are Rosie is a flexible marketing and creative talent company that connects brands with vetted, experienced freelance and fractional marketers. It assembles tailored teams for campaigns, projects, embedded in-house studios, and short- or long-term staffing needs. Founded to create a more human-centric, inclusive way of working, the company helps organizations solve brand challenges quickly without traditional agency retainers, unnecessary layers, or wasted time.
