Sr User Researcher

Posted 3 Days Ago
Be an Early Applicant
Eden Prairie, MN, USA
In-Office
Senior level
Cloud • Information Technology • Consulting • Cybersecurity
The Role
Lead and deliver user research activities including personas, field studies/contextual inquiry, and usability testing. Communicate findings across stakeholders, manage multiple projects on schedule, and collaborate with application teams. Provide leadership, strong analytical and organizational skills, and attention to detail in a customer-focused environment.
Summary Generated by Built In
Company Description

AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.

Job Description

Job Role: Sr User Researcher
Location: Boston, MA / Eden Prairie, MN
Duration: 3-6 Months Contract
Must be USC/GC only
What skills/attributes are a must have?
Must have a bachelor’s degree or equivalent commercial experience
7+ years’ experience as a usability practitioner
7+ years’ demonstrated experience delivering user research, including but not limited to developing user personas, conducting field studies / contextual inquiry, and usability testing
Excellent presentation and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
Proven ability to deliver research on time while working on multiple projects
Strong analytical skills
Strong organizational skills
Excellent leadership and relationship building skills
Attention to detail
High level of energy and customer focus
Experience working on a PC
Experience working in a team environment or with an application team

Qualifications

What skills/attributes are nice to have?
Eye-tracking experience preferred
Experience with CogTool preferred
Experience with Camtasia preferred
Experience with tools such as UserZoom, UserTesting.com, Optimal Workshop and other industry standard tools preferred
Agile experience preferred
Healthcare Industry experience desired
Preference for commercial software experience or enterprise applications
What software tools/skills are needed to perform these daily responsibilities?
Microsoft Office products. Comfort level with technology and learning new products as needed to perform various research methods.

Additional Information

If you are interested please share your resume at kkahn(at)ayrglobal(dot)com or you can directly call me on (281) 670-9343.

Skills Required

  • Must be US Citizen or Green Card holder
  • Bachelor's degree or equivalent commercial experience
  • 7+ years' experience as a usability practitioner
  • 7+ years' experience delivering user research including personas, field studies/contextual inquiry, and usability testing
  • Excellent presentation and interpersonal skills
  • Proven ability to deliver research on time while managing multiple projects
  • Strong analytical skills
  • Strong organizational skills
  • Excellent leadership and relationship-building skills
  • Attention to detail
  • High level of energy and customer focus
  • Experience working on a PC
  • Experience working in a team environment or with an application team
  • Microsoft Office proficiency
  • Eye-tracking experience
  • Experience with CogTool
  • Experience with Camtasia
  • Experience with UserZoom, UserTesting.com, Optimal Workshop or similar tools
  • Agile experience
  • Healthcare industry experience
  • Preference for commercial software or enterprise applications experience
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The Company
75 Employees

What We Do

AYR Global IT Solutions Inc is a national staffing firm specializing in cloud, cybersecurity, and web application services, including ERP and BI implementations. They provide proven and experienced consultants to a diverse range of enterprise customers and global system integrators. Their mission is to bridge the gap between technology and business needs through tailored, innovative IT services and professional consulting across federal and commercial projects nationwide.

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