Sr. Training Manager - Sales

Posted 2 Days Ago
Be an Early Applicant
Quezon City, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Digital Media • Mobile • Other
The Role
Leads sales training and enablement by coaching sales-cycle skills, analyzing conversion and revenue metrics, developing simulations and role plays, conducting call listening and certifications, and supporting coaching programs. Requires expertise in discovery, objection handling, value positioning, closing, upselling, cross-selling, and sales performance analysis.
Summary Generated by Built In
Preferred Qualifications

3+ years supporting sales, sales training, or sales enablement
Demonstrated understanding of the full sales cycle
Ability to coach discovery, probing, objection handling, value positioning, assumptive/appropriate closing, upsell and cross-sell
Ability to analyze conversion, close rate, attach rate, revenue, AOV/ARPU where applicable, and behavioral drivers
Proven ability to build sales simulations, role plays, call listening, certification, and coaching
Preferred:
CPSP®, CPSL®, CMST, CSP®, or comparable professional sales certification
Formal certification in the specific sales methodology used by the client/program
Sales enablement or sales coaching certification

Skills Required

  • 3+ years supporting sales, sales training, or sales enablement
  • Understanding of the full sales cycle
  • Ability to coach discovery, probing, objection handling, value positioning, closing, upselling, and cross-selling
  • Ability to analyze conversion, close rate, attach rate, revenue, AOV/ARPU, and behavioral drivers
  • Experience building sales simulations, role plays, call listening, certification, and coaching programs
  • CPSP, CPSL, CMST, CSP, or comparable professional sales certification
  • Formal certification in the sales methodology used by the client or program
  • Sales enablement or sales coaching certification

Afni, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Afni, Inc. and has not been reviewed or approved by Afni, Inc..

  • Strong & Reliable Incentives — Incentive programs (performance-based and referral) are available in many roles and can add to earnings when targets are met. The pay-and-bonus structure is described as a positive aspect in certain positions.
  • Leave & Time Off Breadth — Paid time off for holidays and vacations is part of the package. Training periods also include additional holiday time, indicating a defined time-off offering.
  • Wellbeing & Lifestyle Benefits — Tuition reimbursement up to $5,250, a casual “Dress for Your Day” policy, and on-site events provide added non-cash value. Full-time schedules and referral rewards are also positioned as perks.

Afni, Inc. Insights

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The Company
HQ: Bloomington, IL
3,519 Employees
Year Founded: 1936

What We Do

When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help. That's Afni. We're a global team of people who love helping companies develop meaningful and profitable relationships with customers. In 1936, we got our start in Bloomington, Illinois as a consumer collections agency. Today, we're so much more. Our channel strategies and customer lifecycle solutions give our clients ways to connect with their customers for many reasons, using their customers'​ channels of choice.

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