Sr. Technical Project Manager

About Xano:
Xano is the fastest way to build a scalable backend for any App using No-Code. Each Xano account comes with a Scalable Server, a Flexible Database, and a No-Code API Creator that can transform, filter, and integrate with data from anywhere. We are well-capitalized and on the road to accomplishing our broader mission: to empower anyone to create scalable, world-class software
Why we're hiring:
More and more people are turning to No-Code to build the software they need. Since our launch in 2021, we have helped over 60,000 users build their backend using Xano. To date, most of our growth has been organic/word-of-mouth, and we've been fortunate that our growth has been steady. As we look at our goals in the next 24 months, we need a proactive Technical Project Manager who can turn ideas into reality while balancing user needs with strategic goals.
Who we're looking for:
A Technical Project Manager with a GSD attitude. This candidate has experience shepherding teams to work collaboratively in a deadline-driven environment and doesn't mind working on product and organizational projects. They are responsible for keeping the trains running on time and have the technical understanding required to speak to engineers at a level they respect, and encompasses the nuances of what they need to do.
What you'll be doing:

• Manage and support product release cycles. We ship every 4 weeks. You'll work alongside our CTO and Engineering Manager to ensure items in the sprint are getting done.
• Surface issues to leadership around potential product or people problems that might impede a target release
• Develop an intimate knowledge of who is building on Xano. Be constantly curious about our customer segments to ensure the projects, and sub-projects we're working on roll up to customer value.
• Become a Xano builder to make better design decisions. Develop first-hand experience building with Xano to develop more empathy for our customers and make recommendations on improving the product.
• Drive innovation through user-centric solutions. Convert user feedback and requests into innovative solutions that align with our product vision.
• Implement and own new processes. Be prepared to fully implement and initially manage any new processes or changes you propose, demonstrating their value before wider adoption.
• Collaborate across time zones. Work effectively with team members across multiple continents, including Europe.
• Develop custom project management tools. Leverage mathematical concepts to create tailored project management solutions on top of our existing tools.

Your Competencies:

• (Ideal background) Software Engineering Background with a transition to Project Management. We're looking for someone who understands the technical aspects but has chosen to focus on project management.
• Strong Mathematical Foundation. Ability to apply mathematical concepts to project management and tool development.
• User-Centric Problem Solving. Passion for user experience and ability to translate feedback into actionable, innovative solutions.
• Vision and Execution. Can develop a clear vision and create realistic, feasible plans to achieve it.
• Confidence and Humility. Confident enough to stand by your ideas, but humble enough to ask questions and seek understanding.
• Ownership Mentality. Willingness to take full responsibility for your proposed changes and see them through to successful implementation.
• Effective Communication. Ability to collaborate across time zones and cultures, ensuring clear understanding among all team members.
• Acute attention to detail. A small detail such as a lack of documentation around a new feature release could create a poor customer experience.
• Enthusiastic and Team-oriented. Exhibits passion and excitement over work. Has a can-do attitude. Ability to work collaboratively with a small team to develop thoughtful solutions.
• Strong Work Ethic. Possesses a willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• High Standards. Expect personal performance and team performance to be nothing short of the best.
• Flexible and Adaptable. Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
• (PLUS) Basic knowledge of the No-Code industry. We are one of the only No-Code Backend platforms that connect to a wide variety of No-Code Front-ends. Having a basic understanding of the landscape would be preferred.
• (PLUS) Understanding of the Full-stack. We use Angular 16 on the front-end, PHP on the back-end, and PostgreSQL for our database. Our customers are deployed via docker, orchestrated via Kubernetes and we're on Google Cloud. You won't be an engineer, but we'd like you to grasp how everything works.

This role is not just about making decisions; it's about owning a significant portion of our operations, being reliable, and handling tasks that others may not have the time, bandwidth, or knowledge to address. You'll be expected to drive change, demonstrate the value of your ideas through personal implementation, and continuously improve our processes and tools.
We are a BYOD company and this role will require the use of your own laptop/computer.
Why work at Xano:
This is an exciting opportunity to work at a fast-growing, mission and community-driven startup.

• Opportunity for impact: we have an open, direct team culture: leadership discusses initiatives, issues, and plans openly, and enjoys being challenged on their thinking.
• We move fast: we are product-led and are focused on execution in the day-to-day. This means no endless meetings on strategy and execution. If we disagree about a feature direction, we'll default to trying it out in a quick, low-risk way.
• Ownership: we measure success based on customer happiness. If you pitch something you think would dramatically improve our users' lives and the team agrees, the response will almost always be "let's do it!"