Sr. Technical Program Manager (Contract)

Posted 3 Days Ago
Be an Early Applicant
Waterloo, ON, CAN
In-Office
72-108 Annually
Senior level
Gaming
The Role
Own complex, cross-team software programs across internal tooling and framework teams. Translate technical needs into execution plans, coordinate release management, manage risks and dependencies, facilitate Scrum ceremonies, communicate program health, and improve onboarding and delivery processes. The role requires influencing globally distributed engineering teams, driving prioritization and technical decisions, and ensuring orderly deployment and handoff.
Summary Generated by Built In

Why Sony Interactive Entertainment?

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Sony Interactive Entertainment is seeking a Senior Technical Program Manager on a contract basis to support engineering teams in Foundational Systems and Experiences Engineering (FSEE). 

You will work with application developers, quality engineering developers, release managers, framework engineers, and other partners across teams and regions. You will turn technical goals into coordinated plans, keep decisions and dependencies moving, and improve the predictability of delivery and release management. This is a senior individual contributor role with hands-on ownership of complex, cross-team programs. 

Responsibilities 

  • Own programs across internal tooling and framework teams from initiation through delivery, with clear scope, priorities, milestones, outcomes, and accountable owners. 
  • Translate developer, quality engineering, and release management needs into technical requirements and execution plans with engineering partners. 
  • Support development team release management processes by aligning schedules, decisions, risks, and handoffs across participating teams. 
  • Drive prioritization and decisions that balance developer impact, technical constraints, capacity, and delivery timing. 
  • Identify risks early, lead mitigation, and escalate issues with clear options and trade-offs. 
  • Facilitate Scrum ceremonies and adapt Agile practices to help teams plan, execute, and improve their work. 
  • Communicate program health, progress, risks, and decisions to technical partners and senior leaders across regions. 
  • Improve processes and tools that reduce manual coordination and make application onboarding and release more predictable. 
  • Complete an orderly transition with documented decisions, remaining risks, and clear ownership for ongoing work. 

Required qualifications 

  • 5–7+ years of technical program management, program management, or closely related experience, with demonstrated ownership of complex, interdependent software programs. 
  • Prior hands-on Scrum Master experience and a strong understanding of Agile ceremonies and team execution. 
  • A background in software development or quality engineering, with practical understanding of system design, testing, and delivery workflows. 
  • Ability to work with engineers on architecture concepts, system integrations, CI/CD processes, and technical trade-offs across the software development lifecycle. 
  • Experience coordinating delivery and release readiness across multiple teams with competing priorities and dependencies. 
  • Experience aligning globally distributed, cross-functional teams and influencing decisions without direct authority. 
  • Strong written and verbal communication with technical and nontechnical audiences, including senior leadership. 
  • A record of navigating ambiguity, resolving risks, and driving programs through deployment and handoff. 

Preferred qualifications 

  • A bachelor's degree in a technical field or equivalent practical experience. 
  • Experience with internal developer tools, application onboarding portals, engineering frameworks, or quality engineering workflows. 
  • Experience supporting release management processes and CI/CD gating across multiple systems. 
  • Experience applying Scrum, Kanban, or other Agile approaches to programs involving several teams. 
  • Experience improving program management practices, tooling, reliability, or delivery efficiency. 

What success looks like 

  • The internal development teams have clear plans and decisions, with risks and dependencies addressed early. 
  • Application developers, quality engineering developers, and release managers spend less time on manual coordination and have a clearer view of application status and next steps. 
  • The development team's release management process has dependable milestones, readiness criteria, communication, and ownership across teams. 
  • Stakeholders trust the program's reporting and decision process, even when priorities or technical constraints change. 
  • Teams retain useful improvements to their delivery practices and a complete handoff for ongoing work. 

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. 

The estimated Ontario base pay range for this role is listed below.
$72.08—$108.15 CAD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.


Skills Required

  • 5-7+ years of technical program management, program management, or closely related experience
  • Demonstrated ownership of complex, interdependent software programs
  • Hands-on Scrum Master experience
  • Strong understanding of Agile ceremonies and team execution
  • Background in software development or quality engineering
  • Practical understanding of system design, testing, and delivery workflows
  • Ability to work with engineers on architecture concepts, system integrations, CI/CD processes, and technical trade-offs
  • Experience coordinating delivery and release readiness across multiple teams with competing priorities and dependencies
  • Experience aligning globally distributed, cross-functional teams and influencing decisions without direct authority
  • Strong written and verbal communication with technical and nontechnical audiences, including senior leadership
  • Record of navigating ambiguity, resolving risks, and driving programs through deployment and handoff
  • Bachelor's degree in a technical field or equivalent practical experience
  • Experience with internal developer tools, application onboarding portals, engineering frameworks, or quality engineering workflows
  • Experience supporting release management processes and CI/CD gating across multiple systems
  • Experience applying Scrum, Kanban, or other Agile approaches to programs involving several teams
  • Experience improving program management practices, tooling, reliability, or delivery efficiency

PlayStation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PlayStation and has not been reviewed or approved by PlayStation.

  • Healthcare Strength — The package includes medical, dental, vision, prescription coverage, mental wellbeing programs, disability, and life insurance. Feedback suggests coverage breadth is a consistent strength that helps anchor overall comp satisfaction.
  • Retirement Support — U.S. offerings include a 401(k) with a company match along with student‑loan repayment and a college‑savings plan match. These financial supports are positioned as strong additions to total compensation.
  • Parental & Family Support — Offerings include paid parental and family‑care leave, fertility and family‑forming support, backup care, and child developmental resources. Feedback suggests these programs are valued and contribute to a well‑rounded package.

PlayStation Insights

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The Company
HQ: San Mateo, CA
8,768 Employees
Year Founded: 1994

What We Do

PlayStation has been at the forefront of interactive and digital entertainment since the debut of our first console in 1994. Our products delight millions across the world through incredible games, cutting edge experiences and access to many types of media. This commitment to amazing our fans is at the core of who we are and one we share with Sony Corporation, internationally known as a leader in music, movies and consumer electronics. We can only achieve this goal by welcoming talented people and empowering them to do their best work. From game developers to data scientists, software engineers to cybersecurity experts, marketing to accounting and finance professionals, we’re always looking for talented people who share a passion for creating and our commitment to delivering amazement.

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