Senior Technical Program Manager, Wireless

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

This key role would be responsible for coordinating and tracking multiple team projects in support of XM Network Engineering and Performance organization.
The projects can be of various degrees of complexity and will include coordination of numerous groups and departments, critical thinking, and problem solving. Responsible for the technical program management activities and alignment for strategic programs, coordinating among a wide range of cross-functional internal and external resources to ensure that programs are within the scope, within budget and on schedule, with guidance from senior staff member(s).

Job Description

Are you passionate about driving complex technical programs that enhance network performance and user experience? Join our team as a Senior Technical Program Manager, where you’ll lead strategic initiatives that shape the future of our wireless network.
 

This role and team are based in our downtown Philadelphia Headquarters.
Core Responsibilities:

• Own and manage multiple technical programs of varying complexity, ensuring delivery on time, within scope, and within budget.
• Coordinate across diverse internal and external teams to align priorities and achieve program objectives.
• Develop detailed program plans, identify critical paths, and proactively manage risks and dependencies.
• Facilitate goal-setting, success criteria, and milestone planning for programs impacting network performance and customer experience.
• Support resource forecasting and budget planning for strategic initiatives.
• Communicate progress, risks, and trade-offs to stakeholders and leadership, ensuring transparency and alignment.
• Oversee deployment strategies, trials, and controlled customer rollouts to validate program success.
• Drive continuous improvement by analyzing performance against plans and implementing creative solutions to complex challenges.

What We’re Looking For:

• Experience: 7+ years in technical program or project management, preferably in telecom, wireless, or networking environments.
• Technical Background: Strong understanding of engineering principles; prior experience as a developer or QA lead is highly desirable.
• Familiarity with agile methodologies and program management tools.
• Skills:
  • Proven ability to manage large-scale, cross-functional technical programs.
  • Strong analytical, problem-solving, and risk management skills.
  • Excellent communication and stakeholder management abilities.
• Education: Bachelor’s degree in Engineering, Computer Science, or related field (or equivalent experience).
• Preferred: Domain knowledge in wireless networks or network performance.

This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication, Stakeholder Management, Task Management, Wireless Technologies, Work Planning

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

7-10 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.