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Updater is seeking a highly experienced Sr. Technical Product Lead to shape and drive the long-term evolution of our platform and integration ecosystem. In this role, you will serve as a subject matter expert in platform product strategy, defining future-facing capabilities that enable scalable growth across verticals and partner channels.
You will lead multiple high-impact, cross-functional initiatives while establishing strategic direction for shared platform services, APIs, SDKs, and partner integration models. This role requires deep systems thinking, strong business and technical fluency, and the ability to influence senior stakeholders in making thoughtful, long-term product tradeoffs.
This is a senior product leadership role within the Product organization focused on defining platform vision, aligning cross-functional teams, and ensuring our platform investments position Updater for sustained growth and competitive advantage. The role also demands strong partnership acumen to strategically align our offerings with partner objectives, driving mutually beneficial outcomes for Updater and our partners across all go-to-market channels.
Responsibilities Platform & Architecture- Define and drive the multi-year product vision and roadmap for Updater’s platform and integration ecosystem in conjunction with senior leadership.
- Identify strategic platform investments that unlock new partner models, vertical expansion, revenue streams, or operational scale.
- Proactively surface systemic friction, scalability constraints, or structural inefficiencies and lead cross-functional solutions.
- Partner closely with Engineering leadership to ensure architectural direction aligns with product strategy and long-term business objectives.
- Establish clear product principles for balancing short-term partner needs with long-term platform health.
- Define the long-term vision for Updater’s developer and partner integration experience, including tooling, documentation, onboarding models, and self-service capabilities.
- Establish measurable success frameworks for integration performance, reliability, and adoption across partner segments.
- Design scalable integration approaches that promote reuse, extensibility, and platform integrity.
- Evaluate emerging market trends and integration models to ensure the platform remains competitive and future-ready.
- Shape integration models that influence go-to-market strategy and enable scalable partner growth.
- Engage senior internal and external stakeholders to align on integration strategy and long-term value creation.
- Guide principled product decision-making when immediate partner demands conflict with long-term platform sustainability.
- Anticipate risks in major initiatives and proactively create contingency plans.
- Lead multiple high-impact, cross-functional initiatives simultaneously, maintaining strategic clarity while ensuring disciplined execution.
- Author clear, high-quality product strategy documents, requirements, technical specifications, and decision memos that align senior stakeholders and enable scalable execution.
- Adapt and apply advanced problem-solving approaches when navigating complex ambiguity, incomplete data, or evolving business strategy.
- Drive alignment across Product, Engineering, Partnerships, and GTM teams when priorities compete or tradeoffs require principled decision-making.
- Proactively identify interdependencies and sequencing risks across initiatives, ensuring platform investments optimize long-term business impact.
- 10+ years of Product Management experience, with deep expertise in B2B platforms, APIs, integrations, or developer-facing products.
- Demonstrated success defining and executing multi-year product strategy with measurable business impact.
- Track record of leading multiple future-facing, cross-functional initiatives in complex environments.
- Recognized subject matter expertise in platform ecosystems or integration strategy.
- Proven ability to influence senior stakeholders and drive alignment across competing priorities.
- Strong understanding of APIs (REST/GraphQL), SDKs, authentication models, integration patterns, and system tradeoffs.
- Ability to engage deeply with Engineering partners on system design implications while maintaining product ownership of direction and prioritization.
- Experience balancing platform scalability with commercial and partner needs.
- Excellent communicator who can align engineers, partners, and stakeholders around a shared vision.
- Systems thinker who sees how individual features/integrations fit into a broader ecosystem.
- Pragmatic and outcome-driven, with a strong sense of ownership.
- Experience in proptech or multifamily industry.
- Background as an engineer, solutions architect, or technical consultant who transitioned into product management.
- Experience improving developer experience through tooling, documentation, and self-service workflows.
Compensation
This posting is anticipated to remain open until 4/30/26. The new hire salary range for this position is $180,000 - $205,000 annually. Factors which may affect the starting pay within this range include skills, experience, and other qualifications aligned with Updater's internal leveling guidelines.
Updater is a leading technology platform helping major brands acquire and retain customers at scale. We are on a mission to power millions of complex transactions through intelligent, autonomous systems. By combining deep integrations, real-world data, and purpose-built AI agents, we’re transforming fragmented purchasing workflows into seamless, automated experiences – freeing businesses and consumers from operational friction and enabling a new standard of speed, accuracy, and scale.
Updater has raised over $450 million from leading investors, including SoftBank Capital, Vista Credit Partners, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more. For more information, please visit www.updater.com.
Updater is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.
Benefits: The Company offers the following benefits for this full-time position, subject to applicable eligibility requirements:
- Medical, Dental, and Vision Insurance
- Flexible PTO
- 13 paid company holidays annually
- Updater Stock Options
- 401(k) with employer match
- Wellbeing Subsidy
- One Medical membership
- Virtual on-demand healthcare through Teladoc and Talkspace
- Flexible spending account (FSA)
- Health savings account (HSA)
- Supplemental Short & Long Term Disability Insurance
- Supplemental Life Insurance
- Paid Parental Leave
Top Skills
What We Do
Updater makes moving easier for the 17 million American households that relocate every year. With Updater, users seamlessly forward mail, connect TV and internet, compare and book moving companies, transfer utilities, update accounts and records, and much more. Hundreds of the most prominent real estate companies in the US (from real estate brokerages to property management companies and relocation companies) rely on Updater’s real estate products to save their clients hours with a branded and personalized Updater moving experience. The Updater team shares a common passion for addressing the unmet needs of today's busy mover. From jugglers to fashionistas to geeks, we're a pretty diverse bunch! Working at Updater might include serving as the rotating office DJ, team drinks/dancing, happy hours, late nights, bad jokes, and lots of (fun) surprises. Headquartered in New York City, Updater has raised nearly $200 million from leading investors, including Fidelity International, SoftBank Capital, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more.
