Parallel Wireless is transforming its Feature-Validation & Stability organization into a single Prod-Dev team — in the AI era there is no longer a separate "development" vs "validation" team. We are building a group of strong System Engineers who own a problem end to end: understand the complete product behavior, find the actual root cause, and contribute directly to the fix — accelerated by Claude / AI-assisted engineering.
This is a pro-development, system-level problem-solving role. You will take a field or test issue and drive it the whole way:
Issue → Reproduction → Cross-layer analysis → RCA → Code investigation → Fix → Validation
You will not stop at "which component failed." You will name the root cause, prove it, and fix it.
What you will do
→ UE logs · PHY logs · DU / MAC / SCH logs · CU / L3 logs · Core logs · Platform logs · RRH logs · System logs · field issues across EMS / system monitoring.
- Reproduce field/customer issues in the lab on production-like (Friendly-Operator) setups.
- Investigate code and deliver bug fixes — own the fix through to validation, not just the analysis note.
- Field-issue investigation with direct customer / field involvement; feed learnings back into design, regression and stability.
- Feature development driven by design/framework gaps and customer-driven requirements.
- Use AI tools (Claude / AI-assisted engineering) to accelerate code understanding, log analysis, debugging, correlation and RCA — especially on multi-module problems.
- Identify scenarios, improve monitoring/validation coverage, and raise the quality bar before issues reach the field.
What we are looking for
- Strong software engineering in C / C++ (and Python for tooling/automation) with the ability to read and fix production RAN stack code.
- Solid wireless/telecom system understanding across 2G / 4G LTE / 5G NSA / SA — RRC, S1AP/NGAP, X2/Xn, PDCP/RLC/MAC scheduling, PHY/FAPI, GTP-U, and the core/platform interfaces.
- Proven debugging & RCA skills: coredumps/gdb, log/PCAP analysis, memory/crash triage, KPI/counter reasoning.
- A system mindset — comfortable reasoning across UE ↔ RAN ↔ Core ↔ Platform ↔ EMS rather than a single layer.
- Willingness and aptitude to work with AI tools as a daily engineering accelerator.
- Ownership attitude: drives Issue → Fix → Validation to closure.
- Good to have
- O-RAN / disaggregated CU-DU, fronthaul (split 7.2), PTP/timing, IPsec/transport exposure.
- Experience with EMS / OSS, Kibana/KPI monitoring, PM counters.
- Prior field / customer-facing deployment or NPI experience.
- Scrum / Agile delivery experience
What success looks like
You turn an opaque field escape into a named, proven root cause and a merged fix.
Your RCA is accurate — the cause you name is the one the fix confirms (evidence-cited, instrumented, graded).
You reduce field escapes and the RCA load on the core development team.
You grow into a complete-product System Engineer who can design, reproduce, debug and fix across any layer.
Why join
You will work at the center of PW's Prod-Dev transformation — a "Friendly customer in the lab" operating model — using cutting-edge AI-assisted engineering to solve real, multi-layer telecom problems end to end, with direct customer impact and genuine system ownership.
Academic Qualification
Skills Required
- Relevant bachelor's degree in computer science, electronics, information technology, or a related field
- Strong software engineering experience in C and C++
- Python experience for tooling and automation
- Ability to read and fix production RAN stack code
- Strong wireless and telecommunications system knowledge across 2G, 4G LTE, 5G NSA, and 5G SA
- Understanding of RRC, S1AP, NGAP, X2, Xn, PDCP, RLC, MAC scheduling, PHY, FAPI, GTP-U, and core/platform interfaces
- Proven debugging and root-cause analysis skills, including coredumps, GDB, log and PCAP analysis, memory and crash triage, and KPI/counter reasoning
- Ability to reason across UE, RAN, core, platform, and EMS layers
- Willingness and aptitude to use AI tools as a daily engineering accelerator
- Ownership of issue investigation, fixes, and validation through closure
- O-RAN or disaggregated CU-DU experience
- Fronthaul Split 7.2 experience
- PTP/timing and IPsec/transport exposure
- EMS/OSS, Kibana/KPI monitoring, or PM counter experience
- Field/customer-facing deployment or NPI experience
- Scrum or Agile delivery experience
What We Do
At Parallel Wireless, we believe that software has the power to unleash amazing opportunities for the world. We disrupt the ways wireless networks are built and operated. We are reimagining how hardware, software and the cloud work together to change deployment economics for our customers. Our ALL G O-RAN software platform forms an open, secure and intelligent RAN architecture to deliver wireless connectivity, so all people can be connected whenever, wherever, and however they choose. We are engaged with over 50 global MNOs and have been recognized with over 74 industry awards. At the core of what we do is our team of Reimaginers who value innovation, collaboration, openness and customer success. For more information, visit: www.parallelwireless.com.
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