Sr. Systems Engineer

What we value in you:

• You’ve got positive energy and passion for working with data. You’re optimistic about the future of using data to make informed business decisions.
• You’re never tired of learning and are always looking for ways to grow personally and professionally.
• You thrive in collaborative work environments. You’re both an active communicator and an eager listener – because, let’s face it, you can’t have one without the other.
• You can pivot on the fly. Analytics is constantly changing, and we must keep adapting and evolving that change, too. What you worked on last month may differ from what you worked on today, which excites you.
• You have a “can do” attitude. Our teams create high-quality work on quick timelines.
• Do you enjoy owning a problem and see it as an opportunity to innovate and challenge the status quo? We’re all about harnessing innovation and are constantly looking for ways to improve.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

What you’ll be doing:

• Understand and participate in the design, development, and deployment of basic network configurations, servers, laptops, and mobile devices for our end-users, including client engagement team (CET), Technology Engineering (TE), Product Management, Human Resources, Finance, and other support services teams.
• Set up and administrate configurations for anything relative to Office 365, OpenDNS, Lansweeper, Exchange, and Active Directory.
• Create AP Help Desk Tickets and manage JIRA on the back end.
• Administrate Azure and Office365
• Support configurations deployment, including software and hardware upgrades on all networking devices that appear in a network environment, including routing protocols, network security, Wi-Fi, and VoIP.
• Consistently check manufacturers' guidance for upgrades.
• Always make recommendations to help improve overall IT functions and solutions for your designated areas.
• Support / administrate system backups
• Monitor AV/AM, IDS, and logging operations
• Maintain inventory control

What we look for in you:

Required Skills:
• 3–4 years of experience as an IT Systems Administrator, including 1–2 years of hands-on network troubleshooting experience (VLANs, routing, basic firewall concepts)
• Demonstrated ability to lead and manage complex, cross-functional projects from initial concept through execution
• Bachelor’s degree preferred; Associate’s degree or equivalent professional experience considered
• Strong experience administering and supporting Microsoft Active Directory
• Hands-on experience supporting and administering Microsoft 365, including: Exchange Online, Microsoft Entra ID (Azure AD), Intune / endpoint management
• Experience administering Microsoft Azure (core services, identity, networking, and resource management)
• Strong security-first mindset, with awareness of best practices for identity, endpoint, and network security
• Excellent organizational, time-management, and self-direction skills
• Strong written and verbal communication skills with the ability to work effectively with both technical and non-technical stakeholders
• Exceptional troubleshooting and problem-solving abilities, including supporting users across multiple offices and remote environments


Nice to have skills:
• Experience configuring and administering Fortinet firewalls
• Hands-on experience with security platforms such as Zscaler, CrowdStrike, or similar tools
• Experience working in or supporting AWS cloud environments
• Familiarity with IT documentation, runbooks, and process improvement initiatives


What Success Looks Like in This Role:
• Reliable and secure operation of core IT systems and cloud platforms
• Efficient resolution of complex technical issues with minimal user disruption
• Strong collaboration with IT leadership and cross-functional teams
• Proactive identification of risks, improvements, and automation opportunities