Position Description
Senior Support Analyst, Trading Applications will be part of the Global OMS/EMS support team responsible for handling OMS/EMS L1/L2 requests from CLSA trading desk, clients, vendors, brokers and exchanges.
Key Areas of Responsibilities
Daily trading operations desk support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk and F&O desk.
Understand and work with infra teams to setup connectivity between external parties including Exchanges and external brokers.
Work in shifts to support Asia / US and Europe markets.
Work closely with Application support team in CLSA Pune, US and Australia.
Requirements
Bachelor's degree or above in Information Technology or relevant disciplines.
10 - 12 years experience with minimum of 5+ years proficiency, support and with good experience in OMS/EMS technology. Exposure to Fidessa or other OMS/EMS will be added advantage.
3-5 years of experience in a Broker / Dealer environment.
Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program Trading environment.
Good to have knowledge of SWAP, Future & Options business in a DMA & DSA order flows.
Good knowledge of exchange rules of Asian markets (HK/CONNECT/JP/KR/SG/TW/AU/IN/ID).
Good understanding of Trade Flow systems needed for DMA/DSA trade booking especially in ID markets like CONNECT, Korea, Taiwan and India.
Good knowledge of HK exchange driven activities coordination.
Exposure in Systems monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc.
Good exposure in Enterprise Message Systems like Tibco, Solace, etc.
Exposure in change & incident management tools like SNOW.
Must be self-starter and be able to work independently.
Willing to undertake other Trade Support functions.
Ready to work in Trading floor (high pressure environment).
Excellent communications skills and the ability to interact with Vendors and Traders.
Rollout EMS/OMS projects.
Knowledge of SRE will be added advantage.
Excellent command in both written and spoken English.
Knowledge in ORACLE (user level), SQL, Store Procedures.
Knowledge in Unix/Linus, Shell scripting, Perl.
Basic knowledge in Python, Java Basic Knowledge in FIX.
Awareness of SRE concepts is an added advantage.
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Skills Required
- Bachelor's degree in Information Technology or relevant discipline.
- 10-12 years experience with minimum 5+ years supporting OMS/EMS technology.
- Exposure to Fidessa or other OMS/EMS platforms.
- 3-5 years experience in a Broker/Dealer environment.
- Excellent knowledge of Cash Equity business in DMA/DSA, Agency and Program Trading.
- Knowledge of SWAP, Futures & Options business in DMA & DSA order flows.
- Good knowledge of Asian exchange rules (HK/CONNECT/JP/KR/SG/TW/AU/IN/ID).
- Understanding of trade flow systems for DMA/DSA trade booking in markets like CONNECT, Korea, Taiwan, India.
- Knowledge of HK exchange coordination and related activities.
- Exposure to systems monitoring tools (Kibana, Grafana, Logstash, Elasticsearch, ITRS).
- Exposure to enterprise messaging systems (Tibco, Solace).
- Experience with change and incident management tools such as ServiceNow (SNOW).
- Ability to work independently, be a self-starter, and undertake trade support functions.
- Willingness to work on a trading floor in a high-pressure environment and in shifts covering Asia/US/Europe.
- Excellent communication skills and ability to interact with vendors and traders.
- Experience rolling out EMS/OMS projects.
- Knowledge of SRE concepts (added advantage).
- User-level Oracle knowledge, SQL and Stored Procedures.
- Knowledge of Unix/Linux, shell scripting, and Perl.
- Basic knowledge of Python and Java.
- Basic knowledge of FIX protocol.
- Excellent written and spoken English.
CLSA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CLSA and has not been reviewed or approved by CLSA.
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Pay Growth & Progression — Base pay for junior bankers was increased significantly in 2021 to stay competitive in a hot market. This indicates willingness to adjust compensation when talent risks rise.
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Healthcare Strength — Permanent staff are automatically enrolled in healthcare aligned to local markets, with added travel health and security support via International SOS. This points to solid core medical coverage with global-travel assistance.
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Retirement Support — Permanent staff are automatically enrolled in pension plans aligned to local markets. A group retirement plan is administered regionally, signaling formalized retirement benefits infrastructure.
CLSA Insights
What We Do
CITIC CLSA is a wholly-owned subsidiary of CITIC Securities and its overseas business platform. Established in Hong Kong in 1986, CITIC CLSA is Asia’s leading capital markets and investment group, committed to driving the growth strategies of global institutional investors, corporations, governments and high-net-worth individuals. CITIC CLSA’s award-winning research, extensive Asia network, direct links to China and highly experienced financial professionals set CITIC CLSA apart from global investment banks and regional players. Over three decades, CITIC CLSA has built an extensive Asia network with deep local knowledge and connections. Globally, we operate from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit clsa.com
