Sr. Supply Chain Business Analyst

Essential Job Functions

• Project Management: Build detailed plans, manage critical path, dependencies, and resources across IT, Ops, Finance, and vendors.
• Hybrid BA Ownership: Author BRDs/FRDs, process maps, data models, field mappings, and user stories with clear acceptance criteria.
• Vendor Management: Direct iSeries/NetSuite/Manhattan and integration partners, run SOWs, deliverable acceptance, and performance reviews.
• Governance & Risk: Run standups/steercos, maintain RAID logs, control change, escalate early, ensure audit-ready artifacts.
• Data & Integration: Oversee data standards, migration, and cutover plans, ensure interface design (API/EDI/batch) meets SLA and integrity requirements.
• UAT & Readiness: Own UAT strategy/execution, training plans, cutover checklists and hypercare, track and burn down defects.
• Financials: Build and manage SOW, forecast run-rate, track vendor invoices against milestones/SOW.
• Reporting & KPIs: Define operational dashboards (e.g., pick accuracy, cycle time, inventory accuracy, PO lifecycle), verify measurement post-launch.
• Continuous Improvement: Establish post-go-live retros, convert learnings into standards, templates, and reusable playbooks.

Job Qualifications

• 7–10+ years in enterprise supply chain systems with 3+ years leading multi-system projects.
• Bachelor’s in IS, Supply Chain, Engineering, or related; PMP or Agile cert a plus.
• Demonstrated delivery across at least two: NetSuite ERP, Manhattan Associates WMS, IBM i/iSeries (DB2), POS, e-commerce.
• Proven business analyst craftsmanship (BRDs/FRDs, user stories, BPMN, data mapping) plus end-to-end PM delivery (scope/schedule/cost/quality).
• Experience managing vendors/SOWs and coordinating internal/external teams.
• Tooling: Asana (or Jira/MS Project), risk logs, RAID, budget trackers, strong Excel/SQL literacy.
• Strategic and tactical, able to zoom from portfolio to field-level mapping.
• Executive-ready communicator able to convey clear status, risks, and trade-offs.
• Decisive, outcomes-oriented, able to drive accountability with empathy.
• Excellent negotiation skills with vendors and cross-functional partners.
• Highly organized with the ability to build repeatable standards and templates.
• Comfortable with legacy constraints and modern cloud services.
• Snowflake/Domo/Power BI, EDI (850/855/856/810) in retail/entertainment/e-commerce environments preferred.
• Requires occasional travel.