Sr. Specialist II , Account Management

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Pune, Mahārāshtra, IND
In-Office
Consumer Web • Information Technology
The Role

A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Job Description

About the Role

As Sr Specialist, you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing HARMAN programs for your customer. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.

 
What You Will Do

  • Capture and propagate the commercial voice of customer for ongoing programs
  • Manage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, customer claims)
  • Closely track customer satisfaction at all levels, and drive course corrections when required
  • Drive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programs
  • Receive customer change request and lead them through internal approval process
  • Drive continuity of awarded business through program extensions and follow-on programs

 

What You Need

  • Bachelor’s Degree in Engineering or Bachelor’s Degree in Business Management
  • 10+ years of related sales experience with at least 5 years in Automotive
  • Must have a thorough understanding of Automotive OEM’s organization and processes
  • Thorough understanding of P&L statements, business cases and quotes / contracts with automotive OEMs
  • Basic technical understanding of Automotive HW and SW systems

 

What is Nice to Have

  • Master’s degree in Engineering or Business Management
  • Experience working with the applicable customer/OEM
  • Work experience at Tier 1 supplier of products such as audio, infotainment, connectivity, and ADAS

 

What Makes You Eligible

  • Be willing to travel up to 30%, domestic and international travel
  • Be willing to work in an [office, manufacturing facility, client-site} OR This role is eligible to work remotely full-time with occasional trips into the X office location required (this could be on 24-hour notice)
  • Successfully complete a background investigation and drug screen as a condition of employment

 

What We Offer

  • Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
  • Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
  • Extensive training opportunities through our own HARMAN University
  • An inclusive and diverse work environment that fosters and encourages professional and personal development

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Harman Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harman and has not been reviewed or approved by Harman.

  • Healthcare Strength Healthcare coverage is described as comprehensive, often including medical, dental, and vision plans, with HSAs/FSAs and disability or life insurance also referenced. Wellbeing support such as EAP access and onsite occupational health services is also part of the package in some regions.
  • Wellbeing & Lifestyle Benefits Lifestyle-oriented benefits include employee product discounts and region-specific perks like free fruit deliveries, Cycle to Work schemes, and meal coupons or allowances. Flexible schedules and work-from-home options are also part of the overall offering where roles and projects allow.
  • Fair & Transparent Compensation Pay is repeatedly characterized as solid or market-aligned for many roles, with salary payments described as consistent and on time. Compensation is also tied to performance in some accounts, reinforcing a perception of basic fairness for a portion of employees.

Harman Insights

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The Company
Bangalore, Karnataka
22,291 Employees
Year Founded: 1980

What We Do

Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!

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