The Role
Administer, configure, integrate, and enhance Salesforce and related enterprise applications. Gather requirements, design processes, manage data quality and security, support users, conduct testing, develop functionality, and maintain integrations across Salesforce Cloud environments. Provide end-user training, production support, reporting, user administration, and guidance to stakeholders and junior staff.
Summary Generated by Built In
Job Description:
Plan, design, develop, and launch efficient business processes and operations systems. Support core organizational functions and business processes with a focus in Salesforce or similar CRMs.- Gather, analyze, and implement data in support of business cases, proposed projects, and system requirements.
- Provide Salesforce.com (SFDC) integration/strategic planning and EAS systems, process evaluation/design, prototyping, configuration, and testing.
- Ensure the SFDC is accurate and tracking the important metrics and data and meeting the needs of the business.
- Collaborate with all SFDC users to address system support, maintenance, configuration, operational questions, reporting, integrations and general administration needs.
- Seek ways to leverage SFDC with other add-ons in the SFDC ecosystem to maximize value.
- Provide guidance and support in developing new functionality. Cultivate strong business relationships with end-users and other project stakeholders.
- Provide system and user administration with demonstrable expertise in Salesforce.com.
- Provide administration of Salesforce-integrated software solutions (Pardot, Mobile, Sales/Marketing applications)
- Provide end-user support of production environment.
- Conduct/participate in requirements-gathering meetings.
- Provide bulk data management (including RingLead and other data deduping packages).
- Provide security/User management.
- Bachelor's degree preferably in the field of computer science or related.
- Or, any combination of education and experience which would provide the required qualifications for the position.
- 5+ years of experience in various Salesforce Cloud environments (Sales, Marketing, Community, Service).
- Advanced experience with Salesforce.com administration, configuration, and custom development.
- Salesforce ADM 201 certification
- Preferred: Salesforce Certified App Builder; Salesforce Advanced Administrator Certification; Salesforce Developer Certification.
Knowledge, Skills & Abilities:
- Knowledge of: Salesforce.com configuration and portals including but not limited to developing custom objects, work-flow business rules, and validation rules; Microsoft Office Suite; relational databases used at enterprise scale.
- Skill in: Effective relationship management, communication, and presentation skills, with demonstrated success in working effectively with customers, vendors, peers, and senior management; working as member of a team; communicating effectively; establishing and maintaining effective working relationships; mentoring and providing guidance and/or instruction to junior staff.
- Ability to: Provide orientation and training to end users for all modified and new systems; work in high-energy, dynamic, and team-oriented environments; stay organized, prioritize, multi-task, work independently, and meet deadlines.
NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- 5+ years of experience in Salesforce Cloud environments, including Sales, Marketing, Community, and Service
- Advanced experience with Salesforce administration, configuration, and custom development
- Salesforce ADM 201 certification
- Bachelor’s degree, preferably in computer science or a related field
- Salesforce Certified App Builder
- Salesforce Advanced Administrator Certification
- Salesforce Developer Certification
NextGen Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NextGen Healthcare and has not been reviewed or approved by NextGen Healthcare.
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Healthcare Strength — Health coverage includes multiple Anthem medical options plus dental and vision, and company HSA contributions are provided for HDHP selections. Wellbeing resources such as mental health support and fitness programs complement the core plans.
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Wellbeing & Lifestyle Benefits — A Lifestyle Spending Account, paid Volunteer Time Off, and Employee Resource Groups are highlighted alongside flexible and remote‑friendly work arrangements. These extras add lifestyle and community value beyond core insurance.
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Fair & Transparent Compensation — Sales compensation plans are characterized as fair and transparent with competitive on‑target earnings in go‑to‑market roles. Top performers can achieve higher outcomes under these structures.
NextGen Healthcare Insights
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The Company
What We Do
NextGen Healthcare is on a relentless quest to improve the lives of those who practice medicine and those they care for. We provide tailored solutions to fit the precise needs of ambulatory practices, as they strive to reach the quadruple aim while navigating the journey of value-based care. The result? Healthier patients and happier providers.
