Sr. Specialist, Business Segment Operations

Posted 2 Days Ago
Be an Early Applicant
Omaha, Auckland, NZL
In-Office
41K-66K Annually
Senior level
Financial Services
The Role
Processes collateral and consumer-purpose loan documentation, including lien filings, releases, maintenance, and insurance reviews. Responds to phone and email requests, provides accurate customer service, identifies and escalates issues, and follows banking policies and regulations. The role also evaluates procedures for improvement, manages multiple deadlines, and maintains productive relationships with peers, business partners, and customers.
Summary Generated by Built In

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Summary of the Job:

 

Sr. Specialist duties will include but are not limited to Collateral processing, review of loan documentation while creating and maintaining a positive relationship with peers, business partners, and customers.

About This Role:

 

Key Accountabilities:

Review consumer purpose loan documents based upon specific standards Respond and Process e-mail and phone requests in a timely manner while providing a quality customer experience through delivery of accurate information Process lien filings and releases accurately and timely Monitor liens that require ongoing maintenance Review insurance documents and escalate issues Demonstrates regular and predictable attendance, punctuality and adherences to agreed upon schedule of availability. Understand and adhere to all bank policies, laws and regulations applicable to the role



The Ideal Candidate for This Role:

 

Knowledge, Skills, Experience Qualifications:

2 or more years of loans or credit experience Ability to read and interpret loan related documents such as memo’s, notes, deeds/mortgages, title policies, security agreements, and more Ability to evaluate processes and procedures to make improvements An understanding of credit and retention policy Strong organizational skills and the ability to manage multiple deadlines as required Self-motivated, results orientated person with problem solving skills Experience in the use of Microsoft Office programs, Foundation, and First Work

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation:

 

Compensation range (base pay): $41,116.00-$65,787.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment:

It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

  • Medical, Dental, Vision Insurance

  • 401k, With Matching Contributions

  • Time Off Programs

  • Health Savings Account (HSA)/Dependent Care

  • Employee Banking

  • Growth Opportunities

  • Tuition Assistance

  • Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

For additional information regarding compensation and benefits, e-mail FNBO at [email protected]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20261779

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days.  Job postings may come down prior to 5 calendar days based on volume of applicants.

Skills Required

  • At least 2 years of loans or credit experience
  • Ability to read and interpret loan-related documents, including memos, notes, deeds or mortgages, title policies, and security agreements
  • Ability to evaluate processes and procedures for improvement
  • Understanding of credit and retention policy
  • Strong organizational skills and ability to manage multiple deadlines
  • Self-motivated, results-oriented, and capable of problem solving
  • Experience using Microsoft Office programs, Foundation, and First Work
  • Unrestricted work authorization without requiring future sponsorship

Fnbo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fnbo and has not been reviewed or approved by Fnbo.

  • Retirement Support — Retirement plans include a matching 401(k) with an additional company contribution and other savings programs such as pension, stock bonus, and profit sharing. These features are portrayed as a strong component of total rewards.
  • Parental & Family Support — Family supports include paid caregiving time for birth or adoption and for serious family health needs, caregiver leave, new‑parent assistance, and childcare resources. These offerings are highlighted as helpful for employees balancing work and family.
  • Leave & Time Off Breadth — Time away is described as generous, combining paid time off with a broad set of observed holidays. Volunteer time off further adds flexibility for personal and community needs.

Fnbo Insights

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The Company
HQ: Omaha, NE
3,917 Employees
Year Founded: 1857

What We Do

For more than 165 years, FNBO, a subsidiary of First National of Nebraska, has set the standard for outstanding customer service coupled with some of the most innovative financial products in the industry. When it opened in 1857, FNBO was a local bank that served only Omaha and the surrounding communities. Today, FNBO has locations in eight states and more than 6.6 million customers across the country. First National of Nebraska and its affiliates have nearly $30 billion in managed assets and 5,000 employee associates. We've come a long way in the last century and a half. As you browse through our site, we think you'll understand why we've been so successful – and why we're so excited about what the future holds for our customers and our organization. Check us out at www.fnbo.com.

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