Our Mission

iSeatz provides digital commerce and loyalty tech solutions that enable travel and lifestyle bookings to global customers including American Express, Expedia, and IHG Hotels. Our proprietary platform processes more than $4B a year in transactions.

We have a history of long-term trusted relationships and innovation that drives tangible value to our customers through a customizable, scalable, and secure platform, a global third-party marketplace, and loyalty integration.

We aspire to put our customers at the heart of every decision and exceed their expectations with best-in-class solutions and business-value innovations.

What you'll do

The Senior Software Engineer (Elixir) reports to the Engineering Manager and works closely with cross-functional teams including other software engineers, architects, quality assurance, and product managers to ensure seamless, high-quality product, and platform delivery.

In this role, you will design, develop, test, deploy, and maintain world-class applications written in Elixir. You will also optimize these applications for speed, reliability, and scalability.

Your Impact

• Design, develop, deploy, and maintain high-performance, robust, and scalable APIs using Elixir
• Conduct performance optimization to improve system responsiveness and throughput
• Ensure API security protocols are in place to protect data and systems
• Collaborate with cross-functional teams, both internal and external, to define, design, and bring innovative features to life
• Identify and resolve issues and performance bottlenecks with existing API and integration architectures
• Create and maintain technical documentation for API usage and system integrations
• Uphold and propagate best practices in server-side Elixir-based application design, and collaborate with architects and engineers to continuously improve upon these best practices
• Engage in architectural discussions and actively contribute to the technical decision-making process
• Mentor other developers to foster a culture of innovation, quality, and growth
• Continuously research, evaluate, test, and implement new technologies to optimize application performance and development efficiency
• Collaborate with external stakeholders to design efficient integrations
• Maintain up-to-date knowledge of Elixir trends, technologies, and best practices

What you bring to the table

• 7+ years of software development experience with substantial professional Elixir development experience; proficient in Phoenix, as currently utilized by iSeatz
• Proven track record of delivering high-quality, secure, and performant Elixir-based applications to production environments
• Expertise in working with and designing RESTful APIs; proficient with OpenAPI specs, as currently utilized by iSeatz
• Proficiency in working with and designing solutions using multiple database systems, particularly PostgreSQL and SQLite, as primarily currently utilized by iSeatz
• Proficiency in working with various version control systems, particularly Git, as currently utilized by iSeatz
• Experience working in Agile and Kanban environments
• Familiarity with cloud platforms and various architecture types; proficient with AWS, as currently utilized by iSeatz
• Familiarity with containerization and container orchestration
• Experience working with external clients, partners, and vendors
• Disciplined ability to consider multiple options when designing a solution
• Collaborative spirit and a positive demeanor that enhance team dynamics

Bonus points

• Experience with LiveView
• Experience in travel and/or loyalty-as-a-service industries
• Experience working with asynchronous event-driven architecture
• Experience leading teams and/or projects, either in an official or unofficial capacity
• Previous role as a full-stack developer and ability to assist in front-end development efforts; proficient in React, as currently utilized by iSeatz
• Experience designing and architecting comprehensive applications, from inception through deployment to production, ensuring seamless usability for end-users

Location

This role is remote and can be located anywhere inside the continental United States. iSeatz is a New Orleans-based company with Central Time Zone business hours, but feel free to work from your home office, from the beach, or from the cottage you rented for the summer!

What we bring to the table

iSeatz is among the most prominent tech employers in New Orleans. With employee engagement and community impact at the forefront of our culture, we have been named a 2020 Top Workplace by nola.com and honored as one of the CityBusinesses' Best Places to Work since 2008, including a 1st place award in 2020, at the height of a global pandemic.

iSeatz is committed to ensuring all employees are given every opportunity to succeed and grow within and beyond their current roles and responsibilities. We work diligently to build and maintain trust among our workforce in everything we do, beginning with fostering an autonomous and thought-provoking work environment.

Micromanagement does not have a place at iSeatz. You will be trusted to use the knowledge and experience that brought you to iSeatz in tandem with the support of your manager and those around you, as needed, to deliver a high-quality end product.

We value a diverse workplace

We are committed to building and maintaining a culture of support, awareness, and sensitivity about the importance and impact of our differences and leverage these differences to build a stronger iSeatz.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the People Operations Team at [email protected].

A note about joining our workforce

At iSeatz, we're looking for candidates who are genuinely excited about joining our fast-paced and motivated team. If you're not enthusiastic about the opportunity to be a significant contributor; to lead with confidence, discipline, impact, thoughtfulness, innovation, and accountability; and to bring your passion and drive for this specific role to the table, we ask that you kindly refrain from applying. On the other hand, if this all sounds like you, we can't wait to hear from you! Come help us shape the future of the travel and loyalty tech industry.