Sr Site Reliability Engineer

Posted 4 Days Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Healthtech • Other
The Role
Provide administration, monitoring, and operational support for customer-facing healthcare applications and platforms hosted on Microsoft Azure. Ensure 24x7 availability, security, privacy, compliance, disaster recovery, and business continuity. Define SLAs, monitoring dashboards, KPIs, operational procedures, and reporting. Partner with DevOps engineers on infrastructure automation and deployments, while participating in a weekly after-hours on-call rotation.
Summary Generated by Built In

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Job Summary

Baxter International is seeking a skilled Senior Site Reliability Engineer to join our dynamic team on a mission to save and sustain lives through a growing portfolio of connected devices. In this role, you will be responsible for providing administration, operation and monitoring of customers facing digital health applications and platforms deployed in the Baxer’s Azure cloud platform. You will also be responsible for defining and documenting processes to ensure that required security, privacy, and other compliance standards are maintained.

What you’ll be doing

  • Drive strategies to ensure 24x7 availability of services and business continuity for customers facing healthcare software applications and platforms hosted on Microsoft Azure cloud.
  • Manage and administer Azure resources, including virtual machines, databases, and networking components.
  • Defining and document operating procedures to ensure required security, privacy and other compliance standards are maintained for digital solutions deployed in cloud.
  • Manage process, planning, and execution for Disaster Recovery (DR) and Business Continuity Planning (BCP)
  • Define and refine Operations SLAs to maintain high level of Customer Satisfaction. Establish non-functional requirements to meet SLAs.
  • Establish infrastructure and application monitoring dashboards and workflow for automatic routing of notifications.
  • Define key performance indicators that can be monitored, measured, and used to derive opportunities.
  • Standardize site metrics for stakeholders, reporting on various KPIs including SLAs, availability, capacity utilization, service metrics and cost utilization.
  • Work closely with DevOps Engineers to automate infrastructure provisioning and deployment processes.
  • Participate in a weekly on-call rotation providing support for after hours, weekends and holidays as needed.

What you’ll bring

  • Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).
  • Prior working experience in Site Reliability Engineering managing cloud-based infrastructure and applications
  • Enterprise related engineering experience in 24x7 uptime, regulated environments. Proven experience in Product, Platform, and system planning and operations.
  • Proven experience in Azure administration and operations leveraging azure monitoring services.
  • Azure certifications (e.g., Microsoft Certified: Azure Administrator) are a plus.
  • Working knowledge of related technologies including cloud, encryption, IPsec, VLANs, VPNs, routing, WAF/firewalls, proxy services, LAN/WAN connectivity, advanced security & threat protection.
  • Experience with systems administration, including Windows and Linux environments. Experience in proactive approach to identifying problems, performance bottlenecks, and areas for improvement.
  • Proficiency in scripting and automation tools (e.g., PowerShell, Bash).
  • Ability to lead the processes to produce and maintain accurate documentation and operational reports.
  • Excellent communication skills with a capacity to present, discuss, and explain issues coherently and logically, both in writing and verbally.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Skills Required

  • Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience
  • Prior experience in site reliability engineering managing cloud-based infrastructure and applications
  • Enterprise engineering experience supporting 24x7 uptime in regulated environments
  • Experience with product, platform, and systems planning and operations
  • Azure administration and operations experience using Azure monitoring services
  • Working knowledge of cloud infrastructure, encryption, IPsec, VLANs, VPNs, routing, WAFs, firewalls, proxy services, LAN/WAN connectivity, and advanced security and threat protection
  • Systems administration experience in Windows and Linux environments
  • Proficiency with scripting and automation tools such as PowerShell and Bash
  • Ability to produce and maintain accurate technical documentation and operational reports
  • Excellent written and verbal communication skills
  • Microsoft Azure certification, such as Azure Administrator certification

Baxter International Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baxter International Inc. and has not been reviewed or approved by Baxter International Inc..

  • Healthcare Strength Health coverage begins on day one and includes medical, dental, and company-paid life and disability, indicating robust protection. This breadth of coverage is positioned as a strong component of the total rewards package.
  • Retirement Support A 401(k) with company match and related retirement programs support long-term savings. An additional savings infrastructure enhances overall financial security for many roles.
  • Leave & Time Off Breadth PTO scales with tenure and is complemented by paid holidays and meaningful paid parental leave. The scope of time-off programs contributes to a well-rounded benefits offering.

Baxter International Inc. Insights

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The Company
HQ: Deerfield, IL
35,858 Employees
Year Founded: 1931

What We Do

Every day, millions of patients, caregivers and providers around the world rely on Baxter’s leading portfolio of diagnostic, critical care, nutrition, kidney care, hospital and surgical products and solutions. For 90 years, we’ve been making an impact at the critical intersection where innovations that save and sustain lives meet the healthcare providers who make it happen. With products, therapies and digital health solutions available in more than 100 countries, Baxter’s employees worldwide are now building upon the company’s rich heritage of medical breakthroughs to advance the next generation of transformative healthcare innovations. We welcome Hillrom to Baxter, where we are uniting to advance patient care worldwide. We’re building on the strengths of two historically innovative and socially responsible companies that will better serve our patients, customers and communities.

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