Large client
Job Description
Provides technical consulting services to clients; contributes to the design and delivery of technical architecture solution components; supports the efforts of more experienced consultants; plays a quality assurance role by reviewing team work products to ensure that they are accurate, consistent and meet client requirements; serves as a technical resource on a team or a team leader for other technologists.
QualificationsEssential Job Functions:
Supports technical design activities related to application software, data, databases, packaged solutions and infrastructure components (Technical).
Designs, develops and distributes technical reusable components (Technical).
Participates in the selection, acquisition, configuration and troubleshooting of packaged solutions and technical infrastructure components (Technical).
Contributes to applying the Catalyst framework, in role played, to determine the methodological steps that are appropriate for an engagement (Methodology).
Leads a team of 3 - 5 company resources, in area of expertise, to conclusion of a project phase (Management).
Assists with gap analyses highlighting current state, future state, client needs, best practices and competition (Business).
Establishes credibility at all levels with clients and builds problem-solving partnerships with clients and colleagues (Relationship Management).
Understands sales process, information and support requirements, and assists sales staff in identifying leads (Leverage).
Communicates in formal presentation settings including medium sized groups, internal and external project teams, and business unit events; develops written communications to address varied styles and information needs (Communication).
Required Qualification:
5 - 7 + years of proven enterprise development experience using ServiceNow.
Firm grasp of ServiceNow concepts and modules. Technical proficiency in HTML, Javascript, Jelly, XML, Python, etc.
Ability to understand business requirements and translate to technical requirements
Experience writing / consuming REST APIs.
Minimum 5 years of ServiceNow consulting, development, configuration and administration experience in an enterprise environment.
Integration (interfacing) of enterprise software systems with ServiceNow.
Strong working knowledge of ServiceNow components such as Service Catalog, Change / Incident / Problem Management, Asset Management, CMDB, Knowledge, Release Management, GRC, Discovery, etc.
Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
Basic Qualifications:
Bachelor's degree or equivalent combination of education and experience.
Bachelor's degree in business, computer science or related field preferred.
Three or more years of experience in technical analysis and design, preferably within a consulting environment.
One to two years of relevant experience in a particular technical specialty area included.
Experience working with Catalyst and/or equivalent client-mandated methodology.
Experience working with software, hardware, data and testing standards.
Experience working with delivery assurance principles and procedures.
Other Qualifications:
Strong analysis and design skills.
Good communication skills.
Ability to manage competing priorities in a complex environment.
Ability to devise creative technical solutions.
Ability to convey a strong presence, professional image, and deal confidently with complex technical problems.
Willingness to travel.
Work Environment:
Office environment.
May require evening or weekend work.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- 5–7+ years of enterprise development experience using ServiceNow
- Minimum 5 years of ServiceNow consulting, development, configuration, and administration experience in an enterprise environment
- Firm grasp of ServiceNow concepts and modules
- Technical proficiency in HTML, JavaScript, Jelly, XML, and Python
- Ability to understand business requirements and translate them into technical requirements
- Experience writing and consuming REST APIs
- Experience integrating enterprise software systems with ServiceNow
- Strong working knowledge of ServiceNow components, including Service Catalog, Change, Incident, Problem Management, Asset Management, CMDB, Knowledge, Release Management, GRC, and Discovery
- Excellent knowledge of ServiceNow best practices and current features
- Bachelor’s degree or equivalent combination of education and experience
- Bachelor’s degree in business, computer science, or a related field
- Three or more years of experience in technical analysis and design, preferably in consulting
- One to two years of relevant experience in a particular technical specialty area
- Experience with Catalyst or an equivalent client-mandated methodology
- Experience with software, hardware, data, and testing standards
- Experience with delivery assurance principles and procedures
- Strong analysis and design skills
- Good communication skills
- Ability to manage competing priorities in a complex environment
- Willingness to travel
What We Do
Fabergent is a global technology services and consulting firm that helps organizations modernize and manage their IT operations. Its offerings include cloud solutions, managed IT services, disaster recovery, cloud desktops, network solutions, and support consulting. The company also addresses clients’ IT staffing needs through permanent and contract placements, vendor management, and broader human-resource support, combining technology delivery with workforce and outsourcing services.
