Sr. Program Manager, (Alajuela, Costa Rica)

Reposted 4 Days Ago
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Alajuela, San José, Coyol, CRI
Hybrid
Senior level
Healthtech • Biotech
The Role
Leads a strategic portfolio of technology programs and projects, overseeing planning, budgets, schedules, risks, dependencies, governance, compliance, and business outcomes. Manages and coaches Project Managers and coordinates cross-functional IT, business, and external teams. Drives stakeholder communication, change management, resource planning, financial control, quality adherence, and continuous process improvement across a global, regulated environment.
Summary Generated by Built In

Life Unlimited. At Smith and Nephew, we design and manufacture technology that takes the limits off living.

 What if your next career move could accelerate your growth while helping people live healthier, more fulfilling lives?


We have are seeking a leader of leaders to manage a portfolio of strategic technology programs, ensuring successful delivery, compliance, and business alignment.


Develop and lead Project Managers, manage risks and dependencies, and collaborate with business and IT stakeholders to deliver results.


Serve as the escalation point for project issues, maintain strong stakeholder communication, and drive transparency, collaboration, and project success.


What will you be doing?


  • Responsible for compliance with enterprise, IT standards, Portfolio and Project Management Office (PPMO) and Solution Delivery methodology (SDM) etc.
  • Align business goals, project activities, governance, and delivery standards.
  • Drive process improvements, measurable value, quality, and timely problem resolution.
  • Provides leadership of Program and Project Managers including development and performance management.
  • Effectively engages with Project Stakeholders across all levels of the organization to ensure projects are appropriately planned, funded, resourced, managed, and executed while ensuring that benefits are realized.
  • Responsible for managing cross-functional Program and Project Risks, Issues and Dependencies.
  • Responsible for establishing and maintain effective communication channels with Program stakeholders, ensuring transparency and timely updates on project delivery progress.
  • Applies detailed logic and conceptual skills to effectively solve highly sophisticated problems.
  • Assumes overall responsibility for budget and impact on corporate profitability and overall financial results giving the company's overall success.
  • Drives a collaborative, accountable, and results-driven culture that supports career growth.

What will you need to be successful?

Education: Bachelor's degree in Business, Computer Science, Information Technology, or a related field; MBA preferred.


Certifications

Agile (Scrum/SAFe) and/or PMP certification preferred.


Experience: 10+ years of project or program management experience, including leadership and coaching Senior PMs.


  • Experience delivering large Business-IT programs and measurable improvements, preferably in healthcare, life sciences, or another regulated industry.
  • Proven ability to manage remote teams, translate strategy into action plans, and lead organizational change.

Languages:Effective English communication and negotiation skills.


Knowledge: Strong business and financial acumen with experience in global, multicultural environments.

Awareness of industry developments, governance, and security practices.


Competencies:

Leadership, talent development, critical thinking, and problem-solving.

Clear communication, stakeholder management, planning, organization, and execution.

Adaptability, negotiation, conflict resolution, influence, and leadership.

 


You. Unlimited

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. 

Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/ 

  • Your future:  stock purchase program, referral bonus, subsidy in transport and food, recognition program.
  • Work/Life Balance: Extra days off, birthday off, voluntary hours.
  • Your Wellbeing: company doctor, medical insurance, gym, health campaigns, employee assistance program, parental leave. 
  • Flexibility: Hybrid work model (for more professional roles), flexible schedules.
  • Training: Training program, unlimited learning.
  • Extra perks: employees association, and more…

#LI-HYBRID

#LI-MA1

Stay connected by joining our Talent Community.

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.  


Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer. 

Skills Required

  • Bachelor’s degree in business administration, computer science, information technology, or equivalent experience
  • MBA
  • 10 years of project management experience, including leadership and coaching of senior Project Managers
  • 7+ years of project management experience, preferably in healthcare, life sciences, or another regulated environment
  • Experience leading large projects or programs that produced measurable business KPI improvements
  • Demonstrated application of project management methodologies to achieve tangible business results
  • Proven experience delivering Business-IT programs and projects
  • Experience managing remote teams using remote collaboration tools such as Microsoft Teams
  • Ability to develop integrated implementation timelines with clear dependencies and prioritized tasks
  • Experience developing and executing strategic resource plans
  • Effective English communication and negotiation skills
  • Business and financial acumen
  • Ability to operate effectively in a global, multicultural environment
  • Agile Scrum or SAFe certification
  • PMP certification

Smith & Nephew Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Smith & Nephew and has not been reviewed or approved by Smith & Nephew.

  • Healthcare Strength — Medical, dental, and vision plans are paired with a global mental‑health program for employees and families, indicating a robust core health package.
  • Retirement Support — U.S. employees have access to a 401(k) with company contributions, and share plans complement long‑term savings.
  • Leave & Time Off Breadth — Generous holiday, paid volunteering leave, and flexible work models point to broad time‑off options.

Smith & Nephew Insights

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The Company
Andover, MA
15,318 Employees

What We Do

Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude, we work together to win.. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. Please note: not all products referred to may be approved for use or available in all markets.

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