Roles and Responsibilities
Ensures that the appropriate processes are adequately documented and followed across all systems.
Converts data received from the data suppliers into IQVIA standard format as per instructions.
Received sales, product, manufacturer, and customer files are processed using the relevant IQVIA applications and procedures to produce the relevant coding for the period.
Oversees all quality assurance testing and ensures that all testing is carried out prior to deliverable dispatch.
Responsible for timely completion of all QC-related production tasks including the off-cycle reports and other relevant tasks.
Conducts various checks to capture any data anomaly prior to the release of client deliverables.
Maintains the data quality by analyzing various reports that generate transactions which have potential issues.
Performs data checks by analyzing results and trends.
Provides impact analysis of identified data corrections.
Understands and can effectively communicate routine database processes.
Serves as subject resource on relevant production area, answering queries.
Reviews problems arising during the process and ensures successful resolution.
Communicates actively with other departments/ functions to inform of task status or to resolve problems.
Escalates issues requiring second-level support to appropriate individuals using the established call escalation procedures.
May provide input for new system development, including requirement gathering, UAT and implementation.
Contributes on identifying process improvement opportunities.
Perform functions as directed by the Manager.
List of required skills for this role:
Associate degree, diploma, or equivalent
Proficiency in Windows application (Word and Access)
Knowledge in Microsoft Excel.
Good interpersonal, written, and verbal communication skills
Strong customer focus, attention to details, analytical and problem-solving skills
Ability to carry out analysis and information gathering to resolve problems on routine matters.
Ability to work under time constraints and changing work volumes.
Willing work on flexible schedule and can render OT on the holiday.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- Associate degree, diploma, or equivalent
- Proficiency in Windows applications (Word and Access)
- Knowledge in Microsoft Excel
- Good interpersonal, written, and verbal communication skills
- Strong customer focus, attention to detail, analytical and problem-solving skills
- Ability to carry out analysis and information gathering to resolve routine problems
- Ability to work under time constraints and changing work volumes
- Willingness to work on a flexible schedule and render overtime on holidays
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
