What You Will Do (Key Responsibilities):
- Define and maintain the product delivery roadmap and backlog, including working with product leadership to prioritize major client deliverables.
- Analyse customer feedback and performance data to identify opportunities for improvement.
- Define clear and actionable epics, acceptance criteria, and requirements documentation.
- Serve as the primary driver of day-to-day product execution for major platform initiatives, including scrum team management and technology partnership.
- Monitor post-release performance and synthesize data to recommend enhancements and inform future roadmap decisions.
- Manage a large, complex cross-product backlog with competing priorities and high operational load, including alignment across multiple areas, ensuring consistency, clarity, and readiness at scale.
- Anticipate risks and proactively manage dependencies, reducing escalation and disruption of roadmap.
- Ensure platform scalability, reliability, and integration readiness.
What You Will Need (Required Knowledge, Skills & Abilities):
- Bachelor’s degree in Computer Science, Business, Engineering, or related discipline (or equivalent experience).
- 5+ years of experience in a product owner or management role, including project coordination and stakeholder management.
- Expertise with Agile methodologies (Scrum or Kanban) and the product development lifecycle.
- Experience collaborating with both technical and non-technical stakeholders.
- Effective knowledge of tools like JIRA, Confluence, or similar for backlog and requirement management.
- Strong understanding of APIs, software development processes, and UX principles.
- Strong analytical and problem-solving skills, with attention to detail.
- Proficiency in written and spoken English; experience working across multiple time zones is a plus.
- Experience with B2B or SaaS platforms.
- Exposure to working with data privacy (GDPR) or personally identifiable information (PII).
- Interest in emerging technologies such as AI, ML, or digital identity verification.
- Experience supporting mobile app or web product development.
- Understanding of product management frameworks (e.g., Pragmatic, OKRs, Lean).
Who You Are (Soft Skills & Attributes):
- A self-starter with strong organisational skills and a collaborative mindset.
- Skilled tactician ready to work through legacy challenges, setting up the platform for future success.
- Excellent communicator, capable of simplifying complex information and building consensus across teams.
- Analytical thinker who can draw insights from data and user feedback.
- Comfortable with ambiguity and able to adapt quickly to change in a fast-paced environment.
- Passionate about technology, user experience, and continuous improvement.
Top Skills
What We Do
“Accelerate the digital transformation of your business with digital identity verification."
Mitek (NASDAQ: MITK) is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in AI and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists financial institutions, payments companies and other businesses operating in highly regulated markets in mitigating financial risk and meeting regulatory requirements while increasing revenue from digital channels. Mitek also reduces the friction in the users’ experience with advanced data prefill and automation of the onboarding process. Mitek’s innovative solutions are embedded into the apps of more than 6,100 organizations and used by more than 80 million consumers for mobile check deposit, new account opening and more.
