As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
This role as a Sr. Product Manager is responsible for helping our financial institution customers mitigate fraud inside the digital banking channel. The role is responsible for planning, development, and management of the roadmap in support of our industry-changing fraudtech and orchestration platform.
The Job At-A-Glance:
- In this position you will be responsible for understanding the needs of financial institutions as it relates to fraudtech, digital security, and other fraud-fighting tactics. You will work with multiple engineering, hosting, information security, and cybersecurity teams to create features and functionality that deliver best-in-class fraud-fighting tools, processes and tactics.
- You'll meet directly with customers, software engineers, and sales and success leadership to ensure we are prioritizing the most extensible and innovative initiatives for our business.
- You will use your expert knowledge of fraud & security, the financial industry, and our business to improve our products and services.
- You will collaborate with others in the organization to create and defend a strategy and roadmap for the fraud domain strategy at large.
- You will know how to determine what success looks like for a project and be able to tie it back to Q2's and our customers' goals.
- You will be empowered to listen to our clients' needs and act on them.
- You'll partner closely with engineering to understand technical trade-offs. You'll partner closely with UX to understand user trade-offs.
- You'll proactively identify patterns/trends/opportunities as it relates to the fraud domain.
- You'll be expected to perform research, communicate value and vision, and track the success of your initiatives.
What People Say About You:
- As it relates to Fraud & Security in the financial sector, you understand the cross-section of behavioral insights and leading-edge fraud mitigation, as well as how various signals and data can be orchestrated for interdiction purposes.
- You are well versed in financial sector and fintech solutions related to anti-phishing techniques and integrating multi-factor risk modeling from leading providers while working with internal, matrixed teams to identify new opportunities.
- You are passionate about both user experience and time to market while balancing effort.
- You develop sound business cases informed by market and customer research and drive for increasing platform value with the right partners.
- You possess experience in Product Management related to enterprise software development best practices.
Bring Your Passion, Do What You Love. Here's What We're Looking For:
- Typically requires a Bachelor's degree in Business Administration and a minimum of 12 years of related experience; or an advanced degree with 5+ years of experience; or equivalent related work experience.
- 7 + years of relevant SaaS or Financial Services experience relating to Fraud & Security in the financial sector, Product Management, Product Marketing, Product Ownership, or Software Engineering is preferred
- A desire to lead as a senior member of the team
- Understanding of the SDLC process and the ability to work in an agile environment with bi-weekly releases
- Experience working with Jira, Aha, Confluence, Excel and PowerPoint
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs - "You Earned it"
Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
What We Do
Want to feel truly valued at work? Check out Q2! Our unique company culture and super-hero employees, are what sets us apart. We know how to get it done and still have fun! Q2 builds the leading mobile banking software platform serving Credit Unions, Banks (large and small), Community Banks and Financial Institutions. Our mission is to build stronger and diverse communities by strengthening their financial institutions. Q2 prioritizes innovation, collaboration and celebrating our employees who make our mission successful. Q2 is a national "Best Place to Work" Award winner 3 years running! Join our "Circle of Awesomeness"! #Q2Peeps
Why Work With Us
Q2 is a "Top Place to Work" Award winner for 3 years! Nothing builds trusting, collaborative relationships like a fun atmosphere and a shared sense of purpose. Q2 is known for our collaborative, friendly and mission driven culture. We prioritize career development and employee recognition. We value our customer relationships and our global impact.
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Q2 Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work environment allows us to work, where we work best! Employees can choose when to work from home and when to work in-person. Q2 also has a few specific days a month, where functional groups are in office collaborating together.