Sr. Product Manager, AI

Posted 17 Hours Ago
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Raleigh, NC, USA
In-Office
Senior level
Software
The Role
Lead AI product strategy and platform evaluation for generative and agentic features. Partner with engineering, design, and data science to prototype, validate, and launch scalable AI capabilities, improve experimentation and evaluation practices, and translate customer insights into trustworthy visual AI experiences.
Summary Generated by Built In

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.

We are looking for a Senior Product Manager to help us take our products to the next level by leveraging cutting-edge Artificial Intelligence. Are you a natural leader and a great teammate? Do you have a passion for elegant solutions, user experiences, and the massive potential of Generative AI? Are you drawn to work that is different every single day? If this is you, let’s talk!

This Senior PM will join a team focused on innovation and new product discovery, particularly in the area of emerging technology and AI. You will be joining a vibrant team of PM’s that work on a variety of projects including bringing Lucid’s Collaborative AI products, agentic workflows, and canvas-native generative features to market; rapid prototyping and derisking for new, visual-first experiences; and continuing to build out the underlying innovative technical AI platform that makes it all possible. On that team, you’ll lead our AI platform and evaluation in partnership with our AI leadership group.

Responsibilities:
  • Partner with product teams to identify, test, and de-risk new AI capabilities, rapidly validating customer value through prototypes, experiments, and iterative learning.
  • Help shape how Lucid builds AI products by improving our product development process, evaluation strategy, and experimentation practices to support fast, high-confidence decision making.
  • Stay at the forefront of modern AI, agentic systems, and developer tooling, bringing new technologies and approaches into product strategy where they create meaningful customer value.
  • Develop deep customer expertise by understanding how people think, collaborate, and solve problems visually, then translate those insights into AI experiences that feel natural, useful, and trustworthy.
  • Own AI platform capabilities & Evals from strategy through launch, working closely with Engineering, Design, Data Science, and Product teams to deliver scalable foundations that enable innovation across the organization.
Requirements:
  • 4+ years of product management experience building successful B2B SaaS products, with a track record of leading complex, cross-functional initiatives from concept through launch.
  • Experience bringing agentic AI products and capabilities to market, operating in fast-moving, ambiguous environments where customer needs, models, and technology evolve rapidly.
  • Strong understanding of modern AI systems, including agent architectures, tool use, retrieval-augmented generation (RAG), AI evaluations, and the tradeoffs between quality, latency, reliability, and cost.
  • Exceptional product judgment, with the ability to identify emerging technology opportunities, prioritize customer problems, and influence technical and business stakeholders across the organization.
  • Proven ability to build strong partnerships across Engineering, Design, Data Science, Product, and Go-to-Market teams to deliver high-impact customer experiences.
Preferred Qualifications:
  • Direct experience leading innovation or new product discovery teams, especially in the areas of rapid learning, AI iteration, and derisking non-deterministic features
  • Experience with visual collaboration, spatial computing, or digital whiteboarding platforms
  • Experience mentoring other PMs on AI product lifecycle best practices

#LI-DA1

Skills Required

  • 4+ years of product management experience building successful B2B SaaS products, leading complex cross-functional initiatives from concept through launch
  • Experience bringing agentic AI products and capabilities to market in fast-moving, ambiguous environments
  • Strong understanding of modern AI systems including agent architectures, tool use, retrieval-augmented generation (RAG), AI evaluations, and tradeoffs between quality, latency, reliability, and cost
  • Exceptional product judgment to identify emerging technology opportunities, prioritize customer problems, and influence technical and business stakeholders
  • Proven ability to build strong partnerships across Engineering, Design, Data Science, Product, and Go-to-Market teams
  • Direct experience leading innovation or new product discovery teams, rapid learning, AI iteration, and derisking non-deterministic features
  • Experience with visual collaboration, spatial computing, or digital whiteboarding platforms
  • Experience mentoring other PMs on AI product lifecycle best practices

Lucid Software Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lucid Software and has not been reviewed or approved by Lucid Software.

  • Healthcare Strength Health coverage is described as comprehensive, spanning medical, dental, vision, disability, life insurance, Flexible Spending Accounts, and mental health support. Distinctive options such as fertility benefits are also highlighted.
  • Leave & Time Off Breadth Time off includes generous PTO and a paid sabbatical after five years, alongside paid holidays and sick leave. Paid family leave and volunteer time further expand time-off pathways.
  • Equity Value & Accessibility Compensation packages commonly include equity grants and access to an employee stock purchase plan, paired with performance bonuses. These ownership and reward elements are positioned as standard parts of the total package.

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The Company
HQ: South Jordan, UT
1,224 Employees
Year Founded: 2010

What We Do

Lucidchart is your solution for visual communication and cross-platform collaboration. Create professional flowcharts, process maps, UML models, org charts, and ER diagrams using our templates or import feature. Works on Mac, PC, and Linux and integrated with your favorite apps. Start a free trial today!

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