Your Opportunity, Your Team
As a Senior Process Engineer at QVC, you'll help drive innovation and operational excellence across our Fulfillment Centers, reporting to the Sr Manager, Process Engineering. You'll lead impactful projects, from quick wins to large-scale automation initiatives, collaborating with accomplished engineers and cross-functional teams. Your focus will be on optimizing processes, enhancing customer and employee satisfaction, and delivering measurable cost savings. You'll refine our labor management systems and support continuous improvement efforts that shape our future. This is a hands-on role where your ideas and expertise will be valued, and your growth as a leader will be supported. Join a team that invests in your development and celebrates your contributions—knowing your work truly makes a difference.
Where You'll Work
This role is onsite and will require you to work from our Bethlehem,PA Fulfillment Center daily. Relocation assistance is not available for this role.
What You'll Do
Site Planning & Improvement Support
Partner with site leadership to identify, assess, and prioritize operational improvement opportunities, ensuring alignment with business needs and the Site Roadmap.
Continuous Improvement
Lead and support continuous improvement projects, using problem-solving techniques to simplify processes, close performance gaps, and drive measurable results.
Labor Management
Develop, maintain, and enhance labor standards and productivity systems, conducting studies and coaching teams to optimize workforce performance.
Methods & Measurement
Analyze, document, and standardize distribution methods, ensuring best practices are shared and consistently applied across all sites.
Expertise & Leadership
Serve as the local engineering subject matter expert, providing data-driven recommendations and guiding teams to achieve high performance.
Capital Projects
Oversee and support site capital projects, from technology assessment and business case development to implementation and benefit realization.
General Site Support
Actively contribute to site leadership, assist with budgeting and resource planning, and ensure process improvements are integrated into future plans.
What You'll Bring
- 5+ years in industrial engineering or a related field, ideally within a fulfillment or distribution environment, with a strong understanding of warehouse management, controls, and execution systems and their impact across the business.
- Bachelor's degree in Industrial Engineering or a related discipline, or equivalent work experience.
- Hands-on experience with leading warehouse management systems (e.g., Manhattan Associates, Red Prairie/JDA/Blue Yonder) and labor reporting systems (e.g., MOST, Standards Pro, Labor Pro).
- Willingness to travel 15-25% to support multiple sites and projects.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
Skills Required
- 5+ years in industrial engineering or a related field
- Experience within a fulfillment or distribution environment
- Bachelor's degree in Industrial Engineering or related discipline, or equivalent work experience
- Hands-on experience with warehouse management systems (Manhattan Associates, Red Prairie/JDA/Blue Yonder)
- Hands-on experience with labor reporting/standards systems (MOST, Standards Pro, Labor Pro)
- Willingness to travel 15-25% to support multiple sites and projects
- Onsite work at Ontario Fulfillment Center (daily); relocation assistance not provided
QVC Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.
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Healthcare Strength — Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
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Flexible Benefits — Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
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Retirement Support — Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.
QVC Group Insights
What We Do
Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.
