Sr. Process Associate

Posted 2 Days Ago
Be an Early Applicant
Hyderabad, Telangana, IND
In-Office
Senior level
Fintech
The Role
Handles accounts payable queries, invoice and vendor issues, payment runs, failed payment investigations, ticket resolution, and month-end close support. Ensures SLA compliance, SOX controls, accurate status communication, and coordination with AP, treasury, and business teams. Escalates critical payment issues, supports end-to-end procure-to-pay processes, and contributes to process improvement and automation initiatives.
Summary Generated by Built In
About Invesco

As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.


What's in it for you?

As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. 


Our benefit policy includes but not limited to: 

  • Competitive Compensation 
  • Flexible, Hybrid Work 
  • 30 days’ Annual Leave + Public Holidays 
  • Life Insurance 
  • Retirement Planning 
  • Group Personal Accident Insurance 
  • Medical Insurance for Employee and Family 
  • Annual Health Check-up 
  • 26 weeks Maternity Leave 
  • Paternal Leave 
  • Adoption Leave 
  • Near site Childcare Facility 
  • Employee Assistance Program 
  • Study Support 
  • Employee Stock Purchase Plan 
  • ESG Commitments and Goals 
  • Business Resource Groups 
  • Career Development Programs 
  • Mentoring Programs 
  • Invesco Cares 

Job Description

· Handle and resolve vendor and internal queries related to Invoice status Payment status / delays Missing or duplicate invoices Vendor setup / updates

· Respond via ServiceNow tickets, emails, or workflow tools

· Ensure queries are resolved within defined SLAs and TATs

· Monitor payment status and respond to queries

· Adhere to SOX controls and internal policies

· Route requests to appropriate AP teams (Invoice Processing, Payments, Vendor Maintenance)

· Follow up with processors to ensure timely closure of tickets

· Update users on status and provide clear communication

· Prepare and execute payment runs(Wires/ACH/EFT/CHECKS)

· Monitor payment status and resolve (Failed payments/Rejections)

· Investigate and resolve issues such as (Delayed / missed payments/ Incorrect invoice processing/ Bank or payment failures)

· Support month-end close activities

· Drive process improvements and automation initiatives

· Maintain professional and customer-focused communication

· Coordinate with AP processors, treasury, or business teams for resolution

· Escalate critical / high-impact issues (e.g., urgent payments, vendor escalation)

· End to End knowledge of P2P


Experience - 4+ years in Accounts Payable (Invoice Processing & Payments)


Full Time / Part Time
Full time
Worker Type
Employee
Job Exempt (Yes / No)
No
Workplace Model

At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office. 


Grow Your Career with Us

Build the skills and experiences that help you thrive in a constantly evolving business environment. Our AI-enabled learning platform provides personalized learning opportunities based on your role and interests, while development programs and leadership training help support continuous career growth.


To know more about us:


About Invesco: https://www.invesco.com/corporate/en/home.html 


About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html 


About our D&I policy:

https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html 


About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html 


Apply for the role @ Invesco Careers: https://careers.invesco.com/india/ 

Skills Required

  • 4+ years of experience in Accounts Payable, including invoice processing and payments
  • End-to-end knowledge of procure-to-pay processes
  • Experience handling payment runs using wires, ACH, EFT, and checks
  • Knowledge of SOX controls and internal policies

Invesco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Invesco and has not been reviewed or approved by Invesco.

  • Retirement Support — Retirement programs emphasize a strong 401(k) design with immediate eligibility and match vesting, alongside references to employer contributions that support long-term savings. Materials position retirement offerings as a core element of a comprehensive total-rewards package.
  • Parental & Family Support — Parental leave is positioned as a robust offering in the U.S. and EMEA, with detailed paid-leave durations previously disclosed and an emphasis on inclusive, gender-neutral policies. Company information indicates broad parental-leave availability as part of total rewards, subject to local specifics.
  • Leave & Time Off Breadth — Paid time off and holidays are highlighted as meaningful components of the package, with flexibility noted in some areas. Feedback suggests certain U.S. exempt roles use flexible or “unlimited” PTO approaches that enhance practical time-off access.

Invesco Insights

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The Company
HQ: Atlanta, Georgia
4,700 Employees

What We Do

Invesco is an independent investment management firm delivering an investment experience designed to help people get more out of life.

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