Sr. Principal Digital Product Designer

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Senior Principal Digital Product Designer (UX/IX) supporting Digital Health Team in Ft. Worth, TX, you will play a key role in leading ongoing discovery efforts to inform and design the UX and UI of our digital healthcare solutions, that will drive impactful outcomes for patients and eye doctors. This role is responsible for the end-to-end design process of digital products including conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes. You will also be expected to design the overall functionality of the product, and to ensure a great and intuitive user experience, iterate upon it in accordance with user-testing. You will work closely with a multidisciplinary agile product team to design intuitive and compelling digital health experiences across our suite of digital healthcare solutions. We are a new and fast-growing team which will give you the opportunity to shape our ways of working and culture - think start-up, but inside a global leader in eye care.

In this role, a typical day will include:

• Advocate for user-centered design solutions and testing strategies.
• Prioritize research opportunities and develop research roadmaps.
• Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.
• Facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Identify design problems and devise elegant solutions in alignment with the brand.
• Make strategic design and user-experience decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Collaborate with other cross-functional teams and key stakeholders.
• Be curious and inquisitive, take appropriate risks and champion new ideas.
• Facilitate co-creative workshops with key stakeholders to drive alignment and develop new solutions.
• Track user experience metrics and reports on the success of UX improvements.
• Mature our Design System through feedback and active contribution of know-how and components.

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school+15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs)
• 7 Years of Relevant Experience
• 5 Years of Demonstrated Leadership
• A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns.
• Expertise in standard UX software such as Figma and Dovetail and the like is a must.
• Basic HTML5, CSS3, and JavaScript skills are a plus.
• The ability to fluently read, write, understand, and communicate in English.

HOW YOU CAN THRIVE AT ALCON:

• Benefit from working in a highly collaborative environment.
• Join Alcon’s mission to provide top-tier, innovative products to enhance sight, enhance lives, and grow your career.
• Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!
• Relocation assistance: No
• Sponsorship available: No

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.