We are seeking an experienced, customer-focused Senior Atlassian Engineer to join our Information Technology and Security organization. As part of our dedicated team, you will apply specialized delivery skills to address implementation needs and ensure high-quality solutions. Collaboration with Solution Architects is key to effective solution planning and delivery. Our technology team is highly motivated and an exceptional group of diverse individuals. If you are highly motivated, thrive in a team environment, optimistic, and a great communicator, we would love to hear from you!
What you will do:
Manage a strategic roadmap for our Atlassian tooling and interface with executive leaders across our various lines of business
Play an integral role in the planning and execution of our migration from Atlassian on-prem to Cloud
Gather requirements and build out the required flows and system integrations between our Atlassian platform and other applications
Consolidation of multiple Atlassian applications and environments
Lead and design consolidation efforts resulting from any future acquisition activities
Migrations from 3rd party tools into Atlassian applications
Provide support to client administrators and users to ensure the success of implemented solutions
Troubleshoot issues and problems, including minor and major outages
Installations and configurations of third-party add-ons for Atlassian tools to provide enhanced capabilities
Zero end-user interruption upgrades of existing Atlassian applications to the latest versions
Identify opportunities to improve system performance, scalability, and efficiency
Implement security best practices to ensure the integrity and confidentiality of data stores within Atlassian tools
Qualifications and Skills:
7+ years of experience with the configuration and administration of Atlassian Products
Progressive experience consolidating multiple Atlassian environments
Experience managing reports on Jira and supporting visualization tools
Technical expertise in integrating Atlassian applications with enterprise platforms such as ServiceNow, ProductBoard, LucidChart, etc.
Proven experience migrating Atlassian applications from on-prem to Cloud
Experience with Linux and Windows-based operating systems
Prior system administration experience and understanding of associated concepts like networking, access, storage, database, and resource management
Proven experience designing, configuring, and evolving customized projects/spaces to include issue type scheme design, screen scheme design, new field design, workflow design and configuration
Conceptual and practical knowledge of SDLC and Agile Frameworks
Excellent communication skills (written and verbal), including the ability to effectively communicate with internal customers and senior leadership
Strong work ethic and the ability to work with diverse teams across different time zones. Able to work independently with minimal guidance in a rapidly changing environment
Ability to manage multiple deliverables at any given time through effective time management and planning
Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and willingness to work in a team environment
Education and Certifications:
Bachelor's degree in Computer Science or related field, or relevant work experience
Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds.
We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency.
To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Similar Jobs
What We Do
Gen (NASDAQ: GEN) is a global company dedicated to powering Digital Freedom through its trusted Cyber Safety brands, Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner. There’s a new generation, and it’s not Gen X, Y, or Z. It’s Gen D: Generation Digital. Our family of consumer brands is rooted in providing safety for the first digital generations. Now, Gen empowers people to live their digital lives safely, privately, and confidently today and for generations to come. We bring award-winning products and services in cybersecurity, online privacy and identity protection to more than 500 million users in more than 150 countries. Learn more at GenDigital.com
