At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
Minimum Qualifications
- 4+ years of experience supporting HR systems or in a related HR technology role
- Strong understanding of HR processes, systems, and best practices
- Advanced analytical, problem‑solving, solution design, and collaboration skills
- Proven ability to translate business requirements into technical solutions and explain system design and dependencies to business users
- Experience managing multiple priorities in a fast‑paced environment
- Functional configuration experience with Workday
- Bachelor’s degree in Computer Science, Information Technology, Human Resources, or a related field
Preferred Qualifications
- Experience with "ServiceNow" along with HRSD and "Docebo" Learning Management System
- Project management experience, including leading initiatives through completion
- Knowledge of Indian labor laws, HR policies, and regulatory practices
Key Responsibilities
- Configure and enhance HR system workflows to support current and future business needs, including process automation to improve user experience
- Document and deliver test results, technical documentation, and functional demonstrations for business approval
- Ensure data integrity, security controls, audit support, and appropriate end‑user access across HR platforms
- Collaborate with HR, Finance, and Technology partners to improve system performance and data quality
- Support ongoing system maintenance, enhancements, and operational activities
- Mentor and support team members as needed
Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V
Job Requisition ID:
024559Job Category:
Human ResourcesPrimary Location City:
BengaluruPrimary Location Region:
KarnātakaPrimary Location Postal Code:
560064Primary Location Country:
IndiaAdditional Posting Location(s):
Chennai NSM Block 1A
What We Do
With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are. We’re Challengers of Convention Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast. We’re Champions for Our Customers Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back. We’re Cheerleaders for Our Team Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper's mission. We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service. At Mr. Cooper Mortgage we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future. Is Mr. Cooper Mortgage your kind of place? If so, we can't wait to hear from you.
