Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.
Our Global Client Solutions team is dedicated to helping partners leverage the power of Reddit Ads. We are seeking a passionate and talented Sr. Partner Success Program Manager to join our Partner Success & Academy team, focusing on enhancing partner engagement through innovative educational programs.
Role Overview:
As the Sr. Partner Success Program Manager, you will lead the development and execution of partner success and academy initiatives that inspire and educate our advertising partners. Collaborating closely with Global Agency Development, Sales, Product, and Marketing teams, you will create engaging learning experiences that drive adoption and maximize the value of Reddit Ads.
What You’ll Do:
- Program Execution: Work with the Senior Partner Enablement PM to implement a mix of training methodologies that enhance learning retention and scalability.
- Strategic Collaboration: Partner with the Education at Scale Task Force to establish priorities for client education, including go-to-market strategies and programming packages.
- Event Planning: Plan and develop both in-person and virtual experiences aimed at scaling education and optimizing the advertiser onboarding process.
- Certification Development: Create a strategy to enhance existing certification programs and introduce new ones that empower partners to succeed.
- Marketing Coordination: Collaborate with Business Marketing to develop best-in-class communication strategies that inspire partners and keep Reddit top of mind.
- Creative Empowerment: Identify innovative ways to help advertising partners integrate Reddit Ads into their media strategies effectively.
- Product Marketing Partnership: Work with Product Marketing to ensure seamless go-to-market execution for new product launches, scaling education efforts.
- Program Metrics: Support the tracking and assessment of program metrics to evaluate impact and success, adjusting strategies as needed.
What We Can Expect From You:
- Expertise in Digital Advertising: Proven experience in digital/social media advertising and product education.
- Technical Knowledge: Familiarity with partner academy technologies and tools, including learning management systems (e.g., Intellum, Workramp), Slido, Rise, and others.
- Dynamic Environment Experience: Previous experience in fast-paced environments such as startups or agencies.
- Content Development: Strong background in building partner training content and programs.
- Simplification Skills: Ability to simplify complex subject matter for diverse audiences.
- Customer-Centric Mindset: Passion for understanding customer needs, with exceptional listening skills and the ability to synthesize feedback.
- Scaled Learning Experiences: Experience in creating on-demand training, in-person or virtual workshops, and webinars.
- Analytical Proficiency: Strong analytical skills to diagnose issues and propose effective solutions.
- Content Creation Passion: A love for writing and content development.
- Communication Skills: Excellent presentation, communication, and interpersonal abilities.
- Collaborative Spirit: Open to diverse perspectives and new ideas.
- Agile Experience: Familiarity with working in agile environments.
- Data Interpretation: Strong ability to analyze, interpret, and act on data insights.
- Service-Oriented Mindset: Genuine desire to help others succeed.
- Entrepreneurial Spirit: Enthusiasm for building innovative programs and initiatives.
Why Join Us?
At Reddit, you'll be part of an inclusive and innovative culture that values diversity and collaboration. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth. Join us in empowering our partners to thrive on one of the most dynamic advertising platforms available!
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
What We Do
Reddit is a community of millions of users engaging in the creation of content and the sharing of conversation across tens of thousands of topics. Our mission is to bring community, belonging, and empowerment to everyone in the world.
Why Work With Us
At Reddit, you’ll help build something that encourages millions around the world to think more, do more, learn more, feel more– and maybe even laugh more.
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