Sr. Operations Quality Engineer

Posted 13 Days Ago
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Raleigh, NC
In-Office
Senior level
Healthtech • Pharmaceutical • Telehealth
The Role
The Sr. Operations Quality Engineer ensures compliance with regulations and supports quality initiatives in a cGMP environment, focusing on continuous improvement, statistical analysis, and quality systems management.
Summary Generated by Built In

Why Us?

At Par Health, we believe great healthcare is built on getting the essentials right. We’re looking for passionate, talented individuals who share our commitment to improving lives. With 4,000+ team members worldwide, we lead with pride and purpose—prioritizing quality and safety while fostering a culture of continuous improvement, accountability, and teamwork. Elevating the Essentials isn’t just our tagline, it’s the higher standard we live by every day.

Job Description Summary

The Sr. Quality Engineer has responsibility for interpreting and applying the applicable regulations and Quality Systems, and developing and implementing standard operating procedures (SOPs) and policies. In a cGMP manufacturing setting, provide Process / Quality Engineering support to all areas of the facility to ensure delivery of the highest quality product to the customer. The Sr. Quality Engineer will provide statistical and process support to assist with continuous improvement activities.

Job Description

ESSENTIAL FUNCTIONS:

The role provides input into regulatory filings as well as guidance for the various elements of the Quality System, including but not limited to the following:  Validation, Deviations (Exceptions), Supplier Quality,  Product complaints, Internal Audits, OOS, CAPA, Annual Product Review, Process control, Change Control,  and identification/ recommendations for continuous improvement opportunities (internal/external).  The Sr. Quality Engineer applies the appropriate statistical tools to analyze data, identify root cause and develop corrective actions for effective problem resolution of moderate to difficult scope and complexity.

Additional functional requirements:

  • Acts as SME for validation activities.  Provides validation guidance and support for computer systems, production processes, and both production and laboratory equipment.
  • Acts as lead for Quality Systems ownership for day to day activities and monthly metrics and trending. 
  • Provides guidance and training to Quality Department personnel in all applicable Quality Systems.
  • Leads compliance efforts for the site.
  • Provides direction and leadership for quality system improvements and for benchmarking of other sites to establish and implement best practices.
  • Participates in continuous improvement activities as required.  May lead continuous improvement activities (e.g. kaizen).
  • Works within production teams, develop data trending models using appropriate statistical methods and deploy use of them.
  • Analyzes trends related to various activities and identify root causes and areas for improvement.  Utilizes output of trend analysis to initiate investigations and or corrective/preventive action projects.
  • Assesses manufacturing and support processes to identify and implement quality minded efficiencies and improvements.
  • Leads or participates in risk analysis activities (FMEA) for changes to production or design processes. Uses process mapping tools to define critical control points and recommend alternatives to reduce risk of defects.
  • Oversees cross functional teams for complaint investigation and resolution.  Generates final complaint investigation reports.
  • Leads investigation efforts and accurately document investigation plans, supporting data, and conclusions.
  • Leads corrective and preventive action projects.
  • Participates on extended core teams as a QA representative.
  • Statistical analysis (Excel, Mini-tab, other statistical software).
  • Develops sampling plans, as needed.
  • Provides change management guidance and support.
  • Provides internal / external audit support.  May assume the Lead Auditor role.
  • Serves as a subject matter expert for Regulatory and Customer audits.
  • Conduct New Employee orientation.
  • Provides supplier quality oversight, including technical support for supplier selection and supplier quality evaluations as well as the development and management of supplier corrective action plans. Work closely with suppliers to ensure quality expectations and strengthen supplier relationships. 

DEPARTMENT SPECIFIC/NON-ESSENTIAL FUNCTIONS:

  • Other duties as assigned with or without accommodation.
  • Participates in a certified 5S Workplace System to ensure good housekeeping and organization.
  • Prioritizes and plans workload and team assignments to meet all internal and external customer needs for maximum efficiency and accuracy.
  • Effectively trains others in a positive manner.

MINIMUM REQUIREMENTS:

Education: 

B.S. degree in Engineering or Science or a related field

Experience:

Minimum of 5 years’ experience in QA/pharmaceutical manufacturing environment

Preferred Skills/Qualifications:

Other Skills/Competencies:

Knowledge of regulations associated with ICH Guidelines (Q7, Q8, Q9, and Q10), FDA, EMA, USP, EP, and JP.

Direct interactions with regulatory inspections.

Strong technical, oral, and written communication skills.  

Able to speak, read, and write the English language.

Knowledge of Six Sigma Tools or certification.

Good project management, problem solving, team building, and negotiation skills.  Good facilitation, presentation, and prioritization skills.

Ability to manage multiple projects.

Must have strong computer skills/knowledge and statistical skills as applicable to

Quality/Process Control.

Knowledge of SPC, DOE, FMEA, Six Sigma and Lean Manufacturing.

Individual must be self-motivated, able to achieve results with minimum supervision.

Command Skills, Action Oriented, Conflict Management, Customer Focus, Timely Decision Making, Functional / Technical Skills, Presentation Skills, Problem Solving, Priority Setting, Dealing With Ambiguity, Written Communication

CQE certification preferred, CQA certification preferred

RELATIONSHIP WITH OTHERS/ SCOPE:

  • This position consults with all levels of plant personnel on issues and projects as required.  This position will also interact with personnel from other locations / positions within Mallinckrodt.
  • This position interacts with personnel outside the company on a customer and supplier level.
  • This position requires self-motivation and daily execution of tasks with limited supervision interaction.

WORKING CONDITIONS:

  • Generally normal office and meeting room conditions, but must complete some routine assignments in plant and non-air conditioned production environment.
  • Exposure to fugitive emissions of chemicals typical for chemical operations.
  • Position may require some travel.
  • Must be able wear the required Personal Protective Equipment (PPE) as deemed necessary by EH&S, leadership team, corporate, or safety guidelines.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.

EEO Statement:

We comply with all applicable federal, state, and local laws prohibiting discrimination and harassment, and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or genetic information, or any other classification protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Top Skills

Doe
Fmea
Lean Manufacturing
Mini-Tab)
Six Sigma
Spc
Statistical Software (Excel
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The Company
Montreal, Quebec
1,722 Employees
Year Founded: 1997

What We Do

At Endo, our far-reaching vision is simple: to help everyone we serve live their best life. As a specialty pharmaceutical company, we’re motivated by a strong sense of purpose to find better ways to meet unique medical needs.

Our global team of passionate employees understands the importance of their work. We’re dedicated to supporting one another as we connect with communities and foster partnerships that elevate quality-of-life and bring the best treatments forward.

Our uncompromising commitment results in the delivery of life-enhancing therapies. From intelligent product selection to commercialization, we strive to make a meaningful, tangible impact to help everyone live their best life.

Endo has global headquarters in Malvern, Pennsylvania.

Community Guidelines:
1. Be respectful. Everyone who visits our page should feel comfortable and respected.
2. If we see a comment that violates anything in the following list, it may be removed.
• Comments that use profanity; personally attack or bully another individual; or are off-topic, misleading, factually inaccurate, political, spam, defamatory, discriminatory or promotional.
• Comments that are excessively repetitive and/or disruptive to the community.
• Comments that promote illegal activity, use copyrights or trademarks or are related to an ongoing legal matter.
• Comments that appear to be medical advice.
We reserve the right to remove a reply for any reason at any time.
3. Adverse Event Reporting: If we see a post about an adverse event, an Endo representative will need to contact you to find out more information to comply with regulatory guidelines. If you experience a side effect while using an Endo product, please consult your physician or pharmacist immediately. You may also report to the FDA at fda.gov/medwatch or 800-FDA-1088.

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