Sr. Operations Accountant

Position Overview

Location: Bangalore, India. Please do not apply if you are not/will not be in Bangalore. This position follows a hybrid model, requiring three days at the office. 

The Senior Operations Accountant will be responsible for the BeyondID contract review process in Open Air and Oracle NetSuite, ensuring contracts are closed in an efficient and timely manner and all scheduled daily invoicing is completed. Candidates should have a customer-centric focus and be able to partner with our Revenue Operations colleagues, ensuring an efficient and accurate process. 

Responsibilities 

• Partner with the Sales, Operations, Deal Desk, and Contract Administration teams to ensure the completeness of customer information and the accuracy of campaign attributes, fostering efficient processes. 

• Reviewing opportunities in Open Air and moving to close won. Will be actively involved in updating the information in our production systems and reconciling timesheets and rates. 

• Review client contracts, identify invoicing needs through system reports, and promptly process invoices according to company billing procedures, ensuring timely and accurate billing. 

• Ensure contract pricing models are set accurately and managed effectively, resulting in an efficient billing process. 

• Maintain accurate financial records, reconcile customer accounts, and fully comply with company policies, industry regulations, and accounting standards. 

• Collaborate with Sales, Finance, Legal, and other departments to address billing disputes and resolve customer issues in alignment with internal policies. 

• Monthly Close process is adhered to, and SLAs are achieved.  

• Proactively resolve outstanding receivables, optimizing cash flow and managing customer balances to reduce delinquencies and enhance financial stability. 

• Contribute to Accounts Receivable optimization through system enhancements, report analysis, streamlined documentation, and touchless invoice delivery via Esker, thus improving efficiency and accuracy. 

• Ensure that all credit card expenses and vouchers are submitted in a timely manner and reconciled to the general ledger. 

• The Senior Operations Accountant will assist in AR, AP and QTC processes.  

• Stay current with industry trends and financial regulations relevant to accounts receivable, ensuring compliance and best practices are followed. 

• Works under minimal supervision, gaining full proficiency in overall billing components and knowledge of basic accounting principles. 

• The work might require extended hours a few days of the month during close and pre-close periods. This role will also work closely with Deal Desk and US personnel and hence, some time overlap might be required a few days of the month. 

• Assist in the close for revenue and expenses every month. 

Qualifications 

• Bachelor's degree in Finance, Accounting, or a related field; or equivalent experience 

• 8+ years of progressive experience in billing, accounts receivable, accounts payable, monthly book closing, contract administration or related roles. Preferred experience in professional services with strong understanding of Statement of Works and Change Requests.  

• Proficiency in contract management and billing systems. Experience in NetSuite and OpenAir preferred. ERP exposure is required. 

• Working knowledge of Microsoft Office – strong Excel skills required. 

• Excellent interpersonal skills and flexibility to accommodate different situations and temperaments.  

• Knowledge of QTC process, revenue, expense cycle and the monthly closing process. 

• Ability to partner with Sales, Operations, Delivery, Deal Desk, Contract Administration, and Finance teams. 

• Strong verbal and written communication skills. 

• Ability to work under minimal supervision while gaining proficiency in all aspects of accounting and financial operations.  

• Flexibility to adapt to changing priorities and business needs.