Sr.Network Engineer

·         Manage and maintain enterprise network infrastructure including LAN, WAN, WLAN, VPN, and firewall environments.

·         Install, configure, and troubleshoot Cisco Wireless Controllers, Switches, Routers, and Access Points.

·         Configure and manage Cisco WLC models with HA SSO or N+1 redundancy architecture.

·         Handle Cisco Access Point configuration in CAPWAP and Mobility Express solutions, including Wave 2 and Cisco 9100 series APs.

·         Monitor network performance using Network Management Systems (NMS) and ensure maximum uptime and availability.

·         Perform network upgrades, firmware updates, troubleshooting, and issue resolution for network hardware/software.

·         Configure and troubleshoot VLANs, routing, switching, wireless networks, and firewall security policies.

·         Work closely with end users to resolve network-related tickets and fulfill new network requirements within defined timelines.

·         Diagnose and resolve network connectivity, performance, and security-related issues.

·         Maintain network documentation, topology diagrams, inventory records, and configuration backups.

·         Ensure adherence to IT security standards, access control policies, and best practices.

·         Support audits, infrastructure deployment activities, and multi-site network operations.

• Strong hands-on experience with Cisco Switches, Routers, Wireless Controllers, and Firewall configuration.
  
• Experience in configuring and troubleshooting Cisco WLC models with HA SSO and N+1 redundancy.
  
• Strong understanding of TCP/IP, DNS, DHCP, VPN, Routing, Switching, VLANs, and Wireless Networking.
  
• Experience with NMS and monitoring tools such as SolarWinds Orion, Cisco DNAC, Cisco Prime, HP NNMi, Splunk, Wireshark, and ServiceNow.
  
• Firewall administration expertise: Palo Alto, Forti Gate and Checkpoint — including security policies, NAT, URL filtering, threat prevention, TLS/SSL inspection, HA clusters, and VPN configuration.
  
• Experience handling enterprise and multi-site network environments, incident management, ISP coordination, and SLA-driven support.
  
• Knowledge of network security concepts: firewall policy management, NAT/PAT, packet capture analysis, vulnerability remediation, Layer 7 application inspection, and ITIL-based change management.
  
• Familiarity with ITIL processes, backup and disaster recovery operations, and network security best practices.
  
• Experience in handling enterprise and multi-site network environments.
  

• Good communication, coordination, and customer-handling skills.
  
• Ability to manage critical incidents independently, network migrations, and infrastructure deployments.
  
• Exposure to Microsoft Azure, Entra ID / Azure AD, and SAML/SSO integrations.
  
• Certifications such as CCNA, CCNP, or equivalent will be preferred.