Network Infrastructure & Security
- Install, configure, and manage network switches, routers, load balancers, and firewalls (Fortinet & Palo Alto).
- Maintain border security systems, including firewalls and intrusion detection systems (IDS/IPS).
- Troubleshoot and resolve network security issues, including firewall rule base creation, VPN configuration, NAT, and high availability (HA) setup.
- Upgrade and optimize network devices, performing hardware refreshes and software updates.
- Ensure network stability, flexibility, and security while documenting configurations and installations.
Network Operations & Support
- Provide technical support, monitoring, and configuration management for enterprise networks.
- Maintain on-premise office network infrastructure and implement necessary changes.
- Develop and implement IP communication systems, including advanced routing protocols (OSPF, EIGRP, BGP).
- Utilize network monitoring and performance testing tools (e.g., Zabbix, Grafana, Iperf) to proactively detect and resolve issues.
- Assist in troubleshooting network-related incidents by working closely with support teams and end users.
- Engage with customers via phone or email to diagnose and resolve network issues efficiently.
Project & Process Management
- Participate in network engineering projects, providing expertise in planning and execution.
- Collaborate with cross-functional teams to ensure seamless network operations and business continuity.
- Work with IT service management tools such as ServiceNow, Jira, and ITSM, integrating automation and revision control into workflows.
Education & Certifications
- Bachelor’s degree in IT, Computer Science, MIS, or a related field (preferred).
- Industry certifications such as:
- CCNP or CCIE (preferred).
- Fortinet Certified Professional (FCP) or Fortinet Certified Expert (FCX) (preferred).
Experience & Technical Skills
- 5+ years of experience in enterprise network support and project execution.
- Extensive hands-on experience with next-generation firewalls (Cisco ASA, Fortinet, Palo Alto), including:
- IDS/IPS, DLP, content filtering, anti-malware, and DDoS protection.
- Strong understanding of firewall SIEM & SYSLOG management.
- Expertise in SFlow, NetFlow, and Flowlog monitoring.
- Advanced knowledge of Cisco ISR/ASR routers, Cisco Nexus & Catalyst switches, Cisco Prime Infrastructure, and Aruba WiFi systems.
- Experience with generic load balancers and BGP/OSPF routing protocols.
- Proficiency in network management and monitoring tools.
- Experience with Active Directory (on-prem & cloud) is a plus.
Why Join Us?
- Work in a dynamic, fast-paced environment with cutting-edge network technologies.
- Opportunity to lead and implement impactful network security solutions.
- Competitive salary, benefits, and opportunities for professional growth.
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Top Skills
What We Do
Tencent uses technology to enrich the lives of Internet users.
Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks.
Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China.
Our financial technology and business services support our partners' business growth and assist their digital upgrade.
We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry.
Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.
