Senior National Account Manager, Specialty Channel
(Field-Based)
About This Role
The Senior National Account Manager (AM), Specialty Channel is responsible for managing the relationship and activities within Specialty Pharmacy (SP) Accounts for Biogen’s product portfolio as well as future pipeline products. This position will serve as the conduit between the Specialty Pharmacy and broader Biogen business including Brand, Finance, Patient Services, Compliance, IT, etc. The AM will build strong, meaningful relationships with key decision makers as well as drive strategic priorities within the account. The relationships should extend to VP level stakeholders and be developed through QBRs, conference attendance, and other in person meetings. Execution of strategic priorities shall include management of distribution/service performance via contracted metrics, escalation management, and keen understanding of operational processes at the account.
To be successful in this role, the AM must be able to write Specialty Pharmacy contracts in collaboration with Legal, negotiate favorable terms, serve as the subject matter expert for all matters pertaining to his/her account, and create content as necessary (polished QBR /internal slide decks, ROI assessments, DOH metrics, etc) all with minimal oversight. This field based position is a field-based role reporting to the Head of T&D Field.
What You’ll Do
· Supporting the brand strategies for in-line products and launch planning for pipeline products by executing Trade & Distribution strategies that ensure product supply to all dispensing locations servicing customers and patients.
· Negotiation and management of Specialty Pharmacy distribution agreements including tracking of performance metrics and management of existing agreements to ensure mutual compliance between SPs and Biogen. Responsible for creating the agenda, content and business objectives for QBRs. Will lead the coordination with PS colleagues and discuss/identify opportunities to streamline gross to net.
· Manage the onboarding process for Alternate Pharmacy Network that includes both independent and IDN specialty pharmacies who have met criteria and been approved by the Director, Trade & Distribution and Distribution Committee.
· Identify opportunities within SP accounts and implement strategies and tactics with the goal of growing Biogen business.
· Communicate strategic direction and related concepts across internal and external customers. Utilize availability of SP data in order to communicate with all stakeholders on trends impacting Biogen’s business.
· This position will work closely with T&D’s Sr. Manager, Pharmacy Operations and Data and Insights team.
· Participate in Specialty Distribution channel association meetings to foster relationships with SP partners and to increase knowledge of channel changes and opportunities. (i.e., CBI conferences, PCMA, Asembia Summit)
Required Skills
· Bachelor’s degree required, MBA preferred
· 7+ yrs experience in Specialty Pharmacy(SP) account management
· Strong knowledge of current data sets and SP capabilities / services
· Strong understanding of SP process and pharmaceutical regulatory requirements
· Strong interpersonal and communication skills
· Cross functional experience Pharmaceutical Sales and/or Marketing roles
· Successful track record of driving performance
· Experience in establishing distribution strategies for new product launches
· Strong leadership and teamwork skills
· Strong compliance mindset
· Contract negotiation skills and business planning skills
· Strong analytical skill set. Must be able to create reports in Excel and use functions such as pivot tables and graphs to identify insights
· Ability to travel regularly to meet with customers
· Travel for this role 50-60%
· Driving is an essential duty of the job; candidates must have a valid driver’s license and an acceptable driving record according to Biogen policy to be considered
Additional Information
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
Skills Required
- Bachelor's degree
- MBA
- 7+ years experience in Specialty Pharmacy account management
- Strong knowledge of current specialty pharmacy data sets and capabilities
- Strong understanding of specialty pharmacy processes and pharmaceutical regulatory requirements
- Strong interpersonal and communication skills
- Cross-functional experience in Pharmaceutical Sales and/or Marketing roles
- Proven track record of driving performance
- Experience establishing distribution strategies for new product launches
- Leadership and teamwork skills
- Compliance mindset
- Contract negotiation and business planning skills
- Strong analytical skills, ability to create reports in Excel (pivot tables, graphs)
- Ability to travel regularly (50-60%)
- Valid driver's license and acceptable driving record
Biogen Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Biogen and has not been reviewed or approved by Biogen.
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Fair & Transparent Compensation — Pay is generally positioned as competitive and often perceived as fair across roles, with total compensation framed as strong when bonus and equity are included. Compensation sentiment is described as above-average overall, though it varies by function and business cycle.
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Equity Value & Accessibility — Equity programs are repeatedly highlighted as a meaningful part of the total package, including stock programs and an employee stock purchase plan. Equity and bonus elements are portrayed as important contributors to feeling well rewarded beyond base pay.
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Leave & Time Off Breadth — Time-off benefits are described as distinctive, including a year-end shutdown and a paid sabbatical after extended tenure. Vacation, holidays, sick time, and personal-significance days are also presented as supportive of work-life needs.
Biogen Insights
What We Do
Through cutting-edge science and medicine, Biogen discovers, develops and delivers innovative therapies worldwide for people living with serious neurological and neurodegenerative diseases. Founded in 1978, Biogen is a pioneer in biotechnology and today the Company has the leading portfolio of medicines to treat multiple sclerosis, has introduced the first and only approved treatment for spinal muscular atrophy, and is at the forefront of neurology research for conditions including Alzheimer’s disease, Parkinson’s disease and amyotrophic lateral sclerosis. Biogen also manufactures and commercializes biosimilars of advanced biologics. With approximately 7000 people worldwide, we are truly a global organization, headquartered in Cambridge, Massachusetts, which is also home to our research operations. Our international headquarters are based in Zug, Switzerland and we have world-class manufacturing facilities in North Carolina and Denmark. We offer therapies globally through direct affiliate presence in 30 countries and a network of distribution partners in over 50 additional countries. For more information, please visit www.biogen.com. Follow us on social media – Twitter, LinkedIn, Facebook, YouTube.


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