Sr Mgr Software Engineering

Posted Yesterday
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Pune, Mahārāshtra, IND
Hybrid
Senior level
Software
The Role
Leads cross-functional software engineering, DevOps, platform, support, and quality teams building low-latency banking software. Owns architecture, delivery, Kubernetes-based cloud-native operations, CI/CD, reliability, performance, automated testing, security compliance, and production readiness. Drives AI-enabled software development and production AI/ML initiatives while coaching teams, managing stakeholders, and establishing technical direction.
Summary Generated by Built In

Powering the world’s payments ecosystem

ACI powers the payments ecosystem – globally, and you power ACI.  You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success.  ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Sr Mgr Software Engineering in Pune, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!

Role Summary

We are seeking a Sr Mgr Software Engineering to lead a cross-functional team (Software Engineering, DevOps/Platform, Support and Quality Engineering) building and operating a low-latency, high-throughput core banking product platform. You will be accountable for end-to-end delivery: architecture-to-production execution, operational excellence, reliability, security/compliance, and an automation-first quality strategy. You will also bring demonstrated experience delivering AI-enabled initiatives and implementing AI-based solutions in production.

Key Responsibilities

1) Engineering Leadership & Delivery

  • Lead and grow a cross-functional team spanning backend, frontend, DevOps/Platform engineering, and Quality Engineering; drive strong ownership, execution discipline, and continuous improvement. 
  • Own delivery for roadmap initiatives and platform modernization across the full SDLC: planning, design, implementation, reviews, testing, release, and production operations.  
  • Establish and communicate technical direction in partnership with Product Management and Architecture to ensure the platform meets business goals and non-functional requirements. 

2) Low-Latency, Reliability, and Performance (NFR-First)

  • Drive performance and latency engineering: define latency/throughput SLOs, performance budgets, regression testing, and capacity planning to maintain predictable low-latency behavior under load.  
  • Build “always-on” operational readiness: observability (logs/metrics/traces), runbooks, safe rollouts (feature flags, progressive delivery), and rapid rollback practices.  
  • Partner with Platform/SRE functions to ensure Kubernetes runtime reliability patterns (HA, scaling, and operational tooling) are built into the product delivery lifecycle.  , 

3) DevOps / Platform Engineering Ownership

  • Lead the team’s cloud-native delivery model on Kubernetes (including GitOps-based deployment and configuration-as-code).  , 
  • Own and evolve CI/CD and artifact practices using technologies such as Ansible, Nexus, Carvel toolchain (e.g., ytt, kapp-controller), and Kubernetes-native release workflows. 
  • Ensure secure, repeatable environment provisioning and reliable deployments across dev/test/stage/prod with automation as the default.  

4) Quality Engineering & Test Automation (Shift-Left)

  • Build a “quality-first” culture with an automated testing strategy across unit/integration/e2e, with strong coverage targets and non-negotiable quality gates.  
  • Implement and operationalize modern test orchestration and automation tooling, including Testkube, and enforce reliable, maintainable CI test execution. 
  • Drive security and compliance testing as part of CI/CD (SAST/DAST/dependency scanning), ensuring regulated-workload readiness and auditability.  , 

5) AI-Enabled Engineering & Delivered AI Projects (Must-Have)

  • Lead delivery of AI-enabled initiatives in two dimensions: 
    1. AI-accelerated SDLC (planning, code review, test generation, documentation, defect reduction), and
    2. AI/ML/GenAI solution delivery where AI is part of the shipped product or operational capability.  , 
  • Establish responsible AI usage practices: teams are encouraged to use AI, but remain accountable for outputs; validate correctness, security, and maintainability before merging. 
  • Enforce safe prompting and data handling: never place secrets/credentials/PCI/PII into prompts; use placeholders and abstractions.

6) People Leadership & Stakeholder Management

  • Coach engineers, DevOps, and QE leads; build career plans, performance feedback loops, and hiring strategies to raise the talent bar. 
  • Collaborate with Product, Security, Compliance, and Operations leaders to deliver outcomes with transparency, predictable execution, and clear metrics.  

Required Qualifications

  • 15+ years in software engineering building distributed systems; 5+ years leading teams (engineering + DevOps and/or QE leadership experience strongly preferred). 
  • Proven experience building and operating low-latency, high-throughput systems in banking, payments, or other regulated transaction platforms.
  • Hands-on expertise with: 
    • Kubernetes and cloud-native architectures (microservices, containerization, orchestration) 
    • Java backend development (high-performance, concurrent, resilient services)
    • Angular (modern web UI, performance-minded frontend engineering)
    • Ansible (automation/configuration management) 
    • Nexus (artifact repository and dependency management)
    • Cloud Infrastructure  ( Familiarity with deployment and development on public and private cloud Azure , AWS, OpenShift) 
    • Carvel toolchain (e.g., ytt, kapp-controller) for packaging/config/deploy workflows 
    • Testkube for test orchestration and automation 
  • Demonstrated delivery of AI projects implemented in real environments (production or production-like), such as: 
    • GenAI-assisted developer workflows with measurable outcomes (quality/velocity/defect reduction), and/or
    • AI/ML capabilities embedded into product or operations (e.g., automated diagnostics, anomaly detection, intelligent triage, or similar).
  • Strong engineering excellence mindset: automated testing, security-by-design, observability, and disciplined release practices.  

Preferred Qualifications

  • Experience with GitOps and Kubernetes platform components (policy-as-code, secrets management, progressive delivery).  , 
  • Experience with regulated environments and compliance constraints (PCI/GDPR/SOC2) and integrating security controls into CI/CD.  , 
  • Experience scaling test automation and implementing testing pyramids and coverage standards across multiple teams.  
  • Familiarity with internal developer platform concepts (“golden paths”, self-service, reduced cognitive load). 

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.

Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com

 

#LI-AP

About UsACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.

Skills Required

  • 15+ years of software engineering experience building distributed systems
  • 5+ years leading engineering teams
  • Experience building and operating low-latency, high-throughput systems in banking, payments, or regulated transaction platforms
  • Kubernetes and cloud-native architecture experience
  • Java backend development experience
  • Angular experience
  • Ansible experience
  • Nexus artifact repository and dependency management experience
  • Public or private cloud experience with Azure, AWS, or OpenShift
  • Carvel toolchain experience, including ytt or kapp-controller
  • Testkube experience for test orchestration and automation
  • Demonstrated delivery of AI projects in production or production-like environments
  • Experience with automated testing, security by design, observability, and disciplined release practices
  • Experience with GitOps and Kubernetes platform components
  • Experience with regulated environments and PCI, GDPR, or SOC2 compliance
  • Experience scaling test automation and implementing testing pyramids and coverage standards
  • Familiarity with internal developer platforms, golden paths, and self-service infrastructure

ACI Worldwide Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ACI Worldwide and has not been reviewed or approved by ACI Worldwide.

  • Healthcare Strength — Health, dental, and vision coverage are complemented by HSA options, disability insurance, AD&D, and wellbeing programs. Offerings span core medical protection with added wellness support.
  • Retirement Support — A 401(k) with company match and pension/retirement options support long‑term savings. Additional programs such as an employee stock purchase plan contribute to financial security over time.
  • Flexible Benefits — A flexible, hybrid office culture with work‑from‑home options and adaptable schedules supports work‑life balance. Paid time off and country‑tailored packages allow alignment of benefits to local needs.

ACI Worldwide Insights

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The Company
HQ: Coral Gables, FL
4,675 Employees
Year Founded: 1975

What We Do

ACI Worldwide is a global software company that provides mission-critical real-time payment solutions to corporations. Customers use our proven, scalable and secure solutions to process and manage digital payments, enable omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with local presence to drive the real-time digital transformation of payments and commerce.

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