Sr Mgr - IT Infrastructure

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Job Details

• Manages the operational support of IT initiatives to support business strategy
• Manages business-technology relationships, facilitates actionable requirements gathering, design & architecture, implementation
• Directs the development and implementation of technologies/ processes that make it easier for customers and suppliers to do business with increased profitability Service Level Agreements (SLAs); also ensures internal SLAs are met
• Oversees installation, configuration and management of servers, used by software engineering team for development and testing
• Implements organizational practices for staffing, diversity, performance management, career development, training, workforce planning
• Reviews IT infrastructure's competitive market assessment/ benchmarking results and makes recommendations
• Generates appropriate communication, process and educational plans for mitigating the disruption of change
• Leads or participates in an advisory board to manage IT services demand
• Provides advisement, research, equipment setup and support on computer and technology related segments
• Designs a system for tracking utilization and generates management reports enabling analysis of deployment effectiveness company-wide
• Supports in designing and implementation of disaster recovery/service continuity architecture
• Implements and manages network installations and designs for IT systems and upgrades
• Provides governance and oversight to ensure business alignment
• Implements service management principles and achieves significant service improvements

Education:

• Master's Degree in Business Administration, Computer Science, Information Technology or any other related discipline or equivalent related experience.

Preferred Certifications:

• Certification in Information Security Strategy Management (CISM)
• Application/Infrastructure/Enterprise Architect Training and Certification, e.g. TOGAF
• Cloud Infrastructure Certification e.g. Azure Solution Architect Expert Certification
• Networking, Network convergence & Network Security & Compliance (CCNA)
• Project Management Professional (PMP) Certification
• Enterprise IT Certification e.g. CGEIT

WORK EXPERIENCE:

• 7+ years of directly-related or relevant experience with 3+ years in a managerial capacity, preferably in IT Infrastructure design.

SKILLS & KNOWLEDGE:
Behavioral Skills:

• Coaching and Mentoring
• Collaboration
• Conflict Resolution
• Critical Thinking
• Detail Oriented
• People Management
• Planning
• Presentation Skills

Technical Skills:

• Architecture Strategy & Framework Design
• Cloud Infrastructure Management
• IT Infrastructure Management
• Network Architecture and Management
• Service Level Maintenance
• Stakeholder Management

Tools Knowledge:

• Cloud Computing Tools like AWS, Azure, Google cloud
• Customer Relationship Management (CRM) Systems like Salesforce Marketing Cloud, Sales Cloud
• Database Software like RDBMS, DB2, Oracle, MS SQL
• Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP
• Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL
• Microsoft Office Suite
• Project Management Support Tools - Clarity, Microsoft Project, JIRA, Confluence

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
The noise level in the work environment is generally quiet.
PHYSICAL AND MENTAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Some lifting of up to 25 pounds may be required occasionally. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. 75% or more time is spent looking directly at a computer. Associate is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned