This is where your work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
Your Role at Baxter
The Senior Manager of Optimized Care Solutions is sponsible for building, expanding, and maintaining executive‑level relationships across leading health systems and IDNs (e.g., with CMOs, CMIOs, CCOs, CNEs, CNOs, CNIOs, CPSEs, COOs) with a focus to increase revenue and customer lifetime value from existing customers by fostering deeper partnerships through standardization, increased connectivity, cross-selling, and encouraging more usage, features, or add-ons. You will work in close partnership with Baxter’s Health System Executives (HSEs) to drive strategic collaborations, align Baxter’s full portfolio with system priorities, and ensure Baxter is regarded as the trusted advisor and value partner of choice.
What You'll be Doing
Establish, nurture, and grow relationships with senior executives and stakeholders (CMO, CNO, CNIO, CNE, CPSE, COO, etc.).
Serve as Baxter’s primary strategic clinical liaison to health system leadership, securing trust and credibility at the clinical stakeholder enterprise level.
Identify and prioritize system‑level opportunities (cross-portfolio, transformation initiatives) and align Baxter solutions to those opportunities.
Co‑develop multi‑year, cross‑divisional account plans in concert with HSEs and Baxter internal teams.
Lead executive dialogues focused on portfolio positioning, long-term partnership, and sophisticated solution alignment (beyond product selling).
Collaborate with internal functional teams (sales, marketing, medical affairs, service, contracting) to design and execute cohesive commercial plans.
Support enterprise-level agreements, governance processes, business reviews, and executive briefings.
Act as internal voice of the customer—escalating key insights, influencing prioritization of internal resources, shaping product or service enhancements.
Stay abreast of trends in healthcare delivery, hospital operations, workforce pressures, digital integration, and system-level strategies.
Mentor and promote exemplary enterprise selling behaviors, consultative engagement, and relational growth mindset.
What You'll Bring
10+ years of relevant experience
Hospital or health system operational experience (e.g., nursing, informatics, clinical operations, or related) combined with demonstrated commercial experience in provider-facing roles (sales, business development, strategy).
Track record of building and influencing relationships at the C-suite / senior leadership level within provider organizations.
Understanding of hospital operations, clinical workflows, decision-making hierarchies, and health system dynamics.
Ability to translate clinical, operational, and financial perspectives to shape strategic enterprise dialogues.
Strong executive presence, consultative communication skills, structured problem-solving ability, and negotiation acumen.
Experience orchestrating cross-functional teams across complex organizations.
Bachelor’s degree required; advanced degree (MBA, MHA, MSN, or equivalent) preferred. Relevant clinical & informatics (e.g., RN‑BC, NE‑BC, CPHIMS, Epic) are preferred.
Willingness/ability to travel for executive meetings and customer site visits at least 50% of the time.
Experience with large integrated delivery networks (IDNs) or multi‑hospital systems preferred.
Familiarity with digital health, informatics, population health, or care transformation initiatives preferred.
History of stewarding multi-year enterprise relationships or renewals preferred.
Prior roles acting as 'voice of customer' or shaping internal strategy/roadmap based on customer insight preferred.
Ability to rapidly assimilate new product domains, technology trends, and customer environments preferred.
Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary range of $160,000 to $220,000 plus an annual incentive bonus. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.
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Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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What We Do
Every day, millions of patients, caregivers and providers around the world rely on Baxter’s leading portfolio of diagnostic, critical care, nutrition, kidney care, hospital and surgical products and solutions. For 90 years, we’ve been making an impact at the critical intersection where innovations that save and sustain lives meet the healthcare providers who make it happen. With products, therapies and digital health solutions available in more than 100 countries, Baxter’s employees worldwide are now building upon the company’s rich heritage of medical breakthroughs to advance the next generation of transformative healthcare innovations. We welcome Hillrom to Baxter, where we are uniting to advance patient care worldwide. We’re building on the strengths of two historically innovative and socially responsible companies that will better serve our patients, customers and communities.
