The Role
Coordinates professional services pursuit submissions from go/no-go through final delivery. Manages requirements, schedules, stakeholders, document assembly, version control, CRM and Asana data, templates, and reusable marketing content. Ensures RFP compliance, accuracy, brand consistency, and timely completion while identifying risks and improving processes. Supports proposal writing, layouts, interview collateral, and content quality, while guiding entry-level staff and progressively taking on greater ownership.
Summary Generated by Built In
Overview:
Manages the pursuit process ensuring accuracy, compliance, and momentum across pursuits, coordinating information, materials, and stakeholders to support high-quality, on-time submissions. Owns pursuit coordination and document management with high attention to detail while progressively taking on greater responsibility for content development, quality control, and process leadership. Anticipates pursuit needs, applies firm standards, and proactively supports team success in alignment with firm values and goals.Responsibilities:
- Leads coordination of pursuit submission process, supporting go/no-go efforts and managing pursuit requirements, schedules, assignments and deadlines with minimal guidance from senior marketers
- Manages pursuit momentum and execution, anticipating next steps, clarifying expectations, and proactively addressing gaps to keep pursuits on track
- Coordinates and collaborates on the preparation of qualifications packages, proposal submissions and interview collateral, including text editing, graphic layout, resumes, and project schedules, while working within firm brand standards
- Ensures compliance with RFP requirements, confirming all client instructions, formatting, and submission criteria are met accurately and consistently
- Applies firm pursuit playbooks and templates consistently, contributing to continuous improvement of pursuit processes
- Manages complex document assembly and version control, ensuring accuracy, consistency, and clarity across drafts and final deliverables
- Identifies gaps in pursuit requirements and escalates issues early with recommended solutions
- Enters, maintains and manages pursuit information into CRM and Asana systems, ensuring data accuracy, completeness, and visibility for reporting and tracking purposes
- Maintains organized files and updates project information within firm databases utilizing standardized formats, naming conventions, and filing structures to support team efficiency and reuse
- Maintains and manages boiler plate and reusable content, partnering with marketing team to ensure materials remain current, accurate, and aligned with firm messaging
- Creates, maintains, and updates marketing resource materials, working with senior marketers to support pursuit readiness and consistency
- Monitors accuracy, timeliness, and workload, while minimizing rework through strong attention to detail, prioritization, and adherence to establish processes
- Provides guidance and direction to entry-level staff, as appropriate, supporting development and reinforcing pursuit standards and best practices
- Supports first-draft writing and content development as needed, progressively increasing ownership of content quality and messaging over time
Qualifications:
- Professional degree in Marketing or an equivalent combination of education and experience
- Typically with 3+ years of professional services pursuit marketing experience
- Proficiency in InDesign
- Knowledge of Photoshop and Illustrator preferred
- Proficiency in MS Office Suite, including Microsoft Word, Excel and PowerPoint
- Strong writing skills with experience in graphically designed page layouts
- Strong attention to detail, commitment to excellence, and timely delivery
- Strong interpersonal skills and the ability to interact with all levels of staff and clients; ability to forge trusting relationships within a diverse team
- Strong organizational skills and the ability to work on multiple projects at the same time
- Ability to communicate and present ideas in a clear, concise and professional manner both verbally and in writing
- Ability to problem solve and apply innovative solutions
- Ability to work collaboratively in a team environment, and independently manage priorities to deliver results
- Ability to effectively meet deadlines at expected quality
- Travel may be required
If you currently work for HKS, please submit your application via the Internal Careers Portal.
HKS is an EEO/AA Employer: M/F/Disabled/Veteran
Skills Required
- Professional degree in Marketing or an equivalent combination of education and experience
- Typically 3 or more years of professional services pursuit marketing experience
- Proficiency in Adobe InDesign
- Knowledge of Adobe Photoshop and Adobe Illustrator
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
- Strong writing skills and experience with graphically designed page layouts
- Strong attention to detail and commitment to timely, high-quality delivery
- Strong interpersonal skills and ability to interact with staff and clients at all levels
- Ability to build trusting relationships within a diverse team
- Strong organizational skills and ability to manage multiple projects simultaneously
- Ability to communicate and present ideas clearly, concisely, and professionally verbally and in writing
- Ability to solve problems and apply innovative solutions
- Ability to collaborate in a team environment and independently manage priorities
- Ability to meet deadlines while maintaining expected quality
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The Company
What We Do
We are a design firm of more than 1,400 architects, interior designers, urban designers, scientists, artists, anthropologists and more. We work together across industries and across the globe to create places that delight, heal and stimulate peak performance. We nurture a culture of extraordinary people with curious and creative minds who are passionate about delivering elegant solutions. We also have a dedicated research team devoted to discovering processes and ideas that improve outcomes for everyone. In everything we do, we're mindful of the fragility of all life and of the planet.
