Sr. Manager, Workplace Site Operations

Posted 4 Days Ago
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McLean, VA
Hybrid
7+ Years Experience
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
The Sr. Manager, Workplace Site Operations at Capital One leads third-party providers in managing facilities and amenities, implements strategic initiatives, develops real estate strategies, and collaborates with various departments. The role requires engaging with internal clients, navigating complex problems, and advocating for real estate solutions.
Summary Generated by Built In

Center 3 (19075), United States of America, McLean, Virginia
Sr. Manager, Workplace Site Operations
Capital One is obsessed with recruiting and retaining the best people and having best-in-class workspaces, facilities and amenity services is important to achieving that. As the Workplace Solutions team, we're responsible for all four walls of our buildings-and everything in and around them.
As we evolve into a digitally-focused company, our employees are changing the way they work, and we're constantly transforming our workplace to enable them to work the way they work best. But it doesn't stop there. We don't just reimagine and create fabulous spaces and amenities, we also manage and operate them-we're a well-oiled machine!
We recently opened our new headquarters tower in Tysons, Virginia. At 31 stories, it's the tallest occupied building in the Washington D.C. area. It transformed our site from a single building into a growing and dynamic community, and hub for our region-Tysons Campus. And we're not done! That's why our Tysons Regional team is looking to add a Sr. Manager, Workplace Site Operations as we continue to evolve our footprint into a truly spectacular mixed-use campus.
A typical day in the life of this Sr. Manager, Workplace Site Operations :

  • Lead third-party providers responsible for facilities, space planning, moves, food and beverage services, hospitality, conferencing and print/mail services
  • Implement/program manage strategic initiatives
  • Be a change agent and advocate for real estate
  • Manage day-to-day relationships with our internal customers and lines of business
  • Develop and execute real estate strategies that meet the needs of your customers
  • Partner with internal real estate associates to create solutions and solve problems
  • Collaborate with other departments, such as Finance, Legal, HR, IT and Security


You'll need to wear many hats, including:

  • Relationship Builder : You engage with cross-functional teams at all levels and serve as a trusted real estate expert.
  • Problem-solver : You partner with your internal clients to understand their intent and goals, develop plans that meet their needs and relentlessly pursue options to deliver high-performing results.
  • Communicator & Collaborator : You have strong written and verbal communication skills. You leverage different approaches and build on the ideas and perspectives of others.
  • Juggler : You don't get overwhelmed or flustered easily and tackle deliverables with a sense of urgency. You manage multiple tasks at a time with a high-degree of skill and time efficiency.


Basic qualifications

  • Bachelor's Degree or Military Experience
  • At least 10 years of experience in Facilities Management or Relationship Management
  • At least 5 years of experience managing facilities for multiple locations


Preferred qualifications

  • At least 5 years of experience in Supplier Management
  • At least 5 years of experience in Project Management
  • At least 5 years of experience in People Management
  • At least 12 years of experience in Facilities Management


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

What the Team is Saying

Ryan Page
Kristen Cornelsen
Natalia Bachmann
The Company
HQ: McLean, VA
55,000 Employees
Hybrid Workplace
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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Capital One Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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