Sr. Manager Technical Product Owner - AI Products

Sr, Manager Technical Product Owner – AI Products
We are seeking an experienced Technical Product Owner to lead the development and delivery of AI-powered products from concept through launch. This role sits at the intersection of technology, strategy, and stakeholder management, requiring someone who can translate complex user needs into actionable product requirements while driving cross-functional teams toward successful outcomes. The ideal candidate combines strong technical fluency in AI/ML concepts with proven product ownership discipline and exceptional communication skills.
Key Duties and Responsibilities:

• Requirements & Strategy Partner with business stakeholders, end users, and technical teams to gather, analyze, and translate requirements into clear product specifications. Develop and maintain product strategy and vision aligned with organizational goals, ensuring AI initiatives deliver measurable business value.
• Backlog & Execution Management Create, prioritize, and manage detailed Jira epics, stories, and acceptance criteria that development teams can execute efficiently. Facilitate sprint planning, backlog grooming, and stakeholder reviews to maintain delivery momentum.
• Product Road Mapping Build and maintain comprehensive product roadmaps that balance short-term delivery commitments with long-term strategic vision. Communicate roadmap priorities and trade-offs to leadership and stakeholders.
• Documentation & Analysis Develop utilization matrices and adoption metrics to track feature usage, identify gaps, and inform prioritization decisions. Prepare release notes, product documentation, and training materials that support successful feature adoption.
• Change Management & Enablement Design and execute rollout plans for new AI capabilities, including stakeholder socialization strategies, training programs, and change management approaches that drive user adoption and minimize disruption.
• Cross-Functional Collaboration Serve as the primary liaison between engineering, data science, design, and business stakeholders, ensuring alignment throughout the product development lifecycle.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

Required Qualifications

• 5+ years of experience in product ownership, product management, or related technical role, with demonstrated ownership of product lifecycle from ideation to launch
• Experience creating and managing Jira stories, epics, and backlogs in Agile/Scrum environments
• Experience and familiarity with AI tools and platforms

Preferred Qualifications

• 7+ years of relevant product ownership experience, ideally within AI/ML product organizations
• Proven experience building product roadmaps, releasing documentation, and rollout/training materials
• Exceptional interpersonal and communication skills, with demonstrated ability to influence and align diverse stakeholders including executives, technical teams, and end users
• Strong analytical skills with experience building utilization matrices or similar data-driven prioritization tools
• Ability to translate ambiguous or complex technical concepts into clear, actionable requirements for both technical and non-technical audiences
• Bachelor’s degree in computer science, Engineering, Business, Information Systems, or related field
• Certified Scrum Product Owner (CSPO), Product Owner certification, or equivalent
• Direct experience deploying or managing agentic AI systems, LLM-based applications, or intelligent automation platforms
• Experience in regulated industries (financial services, healthcare, or similar) with understanding of compliance considerations in AI product development
• Familiarity with change management frameworks and enterprise training program design

Anticipated Posting End Date:

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

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TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

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