Sr Manager, Technical Operations - Clinical Trial Capabilities

Posted 4 Days Ago
Be an Early Applicant
Foster City, CA, USA
In-Office
169K-219K Annually
Senior level
Biotech
The Role
Lead Veeva Vault Clinical implementation workstreams and provide day-to-day operational support. Maintain SharePoint Online site and business operations documentation, manage change control and configuration management, support end-to-end and user testing, run office hours and FAQs, and drive operational change management to enable compliant clinical trial execution.
Summary Generated by Built In

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
 

The Clinical Trial Capabilities (CTC) organization offers infrastructure, support, and solutions enabling the Clinical Operations and Development Organizations with rapid, efficient, and compliant clinical trial execution to deliver transformative medicines to patients.

The Vault Clinical Business Admin support team is responsible for supporting Vault Clinical Governance, including business change control, data governance, report request activities as well as system support.

This role will sit in Foster City, CA.

Job Description:

  • Leading workstreams for the Gilead Vault Clinical implementation in collaboration with Line Manager

  • Conducting day-to-day operational activities according to agreed business processes for (Veeva) Vault Clinical support

  • Contributing to workshops for problem solving

  • Experience with Change Control, Configuration Management and other Governance activities such as Data Stewardship and Governance

  • Maintaining the Vault Clinical SharePoint Site (SharePoint Online skills essential)

  • Maintaining the business operations user manual

  • Business admin of the Vault Clinical system using agreed Business operational processes and procedures

  • Take part in end user testing and end to end testing from a user perspective

  • Participating in end user office hours, preparing FAQs and recommendations for operational change management activities

Required Knowledge/Skills:

Technical Skills:

  • Advanced level MS Office skills (Word, Excel, PowerPoint etc.)

  • Strong technical ability with SharePoint

  • Strong technical ability with project repositories

  • SharePoint Online skills

System Operational support:

  • Ability to work independently without micro-management

  • Working in an iterative manner

  • Excellent organization skills and ability to work on several tasks simultaneously, to tight timelines

  • Excellent verbal and written communication skills

  • Excellent attention to detail

Interpersonal Skills:

  • Strong change champion with a good understanding of change management strategies

  • Ability to work as part of a team with excellent people skills

  • Strong leadership presence with demonstrated ability to lead without authority and influence programs, projects and/or initiatives

Basic Qualifications:

Bachelor's Degree and Eight Years’ Experience

OR

Masters' Degree and Six Years’ Experience

OR Ph.D.

Preferred Qualifications:

  • 5+ years of relevant technical team or operational support experience

  • 4+ years of relevant experience (project management, process improvement) 2+ years of Clinical Operations Experience, including leading various stages of the clinical trial process and cross-functional experience

  • Experience working with one or more therapeutic areas and varying stages of drug development is a plus

People Leader Accountabilities

  • Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.

  • Develop Talent - understand the skills, experience, aspirations, and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose.

  • Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.


 

The salary range for this position is: $169,320.00 - $219,120.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.


For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact [email protected] for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the  legal duty to furnish information; or (d) otherwise protected by law.
 

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.


For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.

Skills Required

  • Bachelor's degree with 8 years' experience OR Master's degree with 6 years' experience OR Ph.D.
  • Experience leading workstreams for Veeva Vault Clinical implementation / Vault Clinical support
  • SharePoint Online skills (maintain Vault Clinical SharePoint site)
  • Advanced MS Office skills (Word, Excel, PowerPoint)
  • Experience with Change Control, Configuration Management, Data Stewardship and Governance
  • Business administration of the Vault Clinical system using agreed operational processes and procedures
  • Participate in end-user and end-to-end testing from a user perspective
  • Maintain the business operations user manual and project repositories
  • Excellent verbal and written communication skills and attention to detail
  • Excellent organization skills; ability to manage multiple tasks to tight timelines
  • Ability to work independently and iteratively without micro-management
  • Strong change champion with understanding of change management strategies
  • Strong leadership presence; ability to lead without authority and influence programs/projects
  • Contribute to workshops for problem solving and prepare FAQs and recommendations for operational change management activities
  • Experience working in or supporting Clinical Operations (user-facing clinical trial processes)
  • 5+ years of relevant technical team or operational support experience
  • 4+ years relevant experience (project management, process improvement) and 2+ years Clinical Operations experience
  • Experience working with one or more therapeutic areas and varying stages of drug development

Gilead Sciences Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gilead Sciences and has not been reviewed or approved by Gilead Sciences.

  • Fair & Transparent Compensation Pay is considered competitive and fair relative to roles, frequently cited as a standout strength. Feedback suggests compensation compares well within biotech and is a notable reason employees feel valued.
  • Equity Value & Accessibility Stock awards and an employee stock purchase program are consistently described as meaningful parts of total compensation. Equity components are seen as accessible and enhance long‑term wealth building.
  • Retirement Support A strong company 401(k) match with immediate vesting is often singled out as a differentiator. This support is perceived to significantly boost long‑term financial security.

Gilead Sciences Insights

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The Company
HQ: Foster City, CA
14,337 Employees
Year Founded: 1987

What We Do

The way we see it, the impossible is not impossible. It’s simply what hasn’t been achieved yet. For more than 30 years, we’ve pursued it, chased it down, tackled it for answers and surrounded it for a way in. We have worked tirelessly to bring forward medicines for life-threatening diseases. Creating Possible drives everything we do. It’s evident in our mission and core values. This is how we built a culture of excellence that is fueled by a passion for improving lives of people around the world. For us, nothing is impossible – because of the people we work with, the communities we stand with and the partners we push forward with. Our ~12,000 employees band together through science, grit, compassion and courage to prove the impossible wrong. At Gilead, the tangible results of your contributions are evident. Where every individual matters. Where all employees can enhance their skills through ongoing development. And where we start every day with one question: “What’s next?” Social Media Guidelines: https://gilead.inc/3t1m7d5

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