When you mentor and advise multiple technical teams and move financial technologies forward, it’s a big challenge with big impact. You were made for this.
As a Senior Manager of Software Engineering at JPMorgan Chase within the Consumer & Community Banking, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.
Job responsibilities
- Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
- Be accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
- Ensures successful collaboration across teams and stakeholders
- Identifies and mitigates issues to execute a book of work while escalating issues as necessary
- Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
- Sets and scales operating practices for enterprise-authorized AI-assisted engineering and SDLC/TLM automation across multiple teams to improve delivery speed, quality, and operational outcomes; establishes measurable expectations (e.g., throughput, defect reduction, reliability) and ensures consistent validation, security, resiliency, and reuse of proven patterns.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive efficiency and support capacity unlock initiatives across teams, prioritizing reuse of existing firm technology assets.
- Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation
Required qualifications, capabilities, and skills
- 10+ years’ technology experience with a degree (or equivalent experience) in Computer Science, Engineering, Mathematics, or related field; strong grounding across core engineering disciplines.
- Engineering leadership & talent development: led teams of technologists (senior engineers and/or engineering managers); hiring, coaching, performance management, recognition, succession planning; building inclusive, high-performing teams.
- Strategy-to-execution delivery: translate business outcomes into technical strategy/roadmaps; deliver multi-team, cross-functional programs with strong dependency and RAID management and stakeholder alignment.
- Distributed systems & architecture depth: strong system design across APIs, microservices and/or event-driven architectures, data stores, and resiliency patterns; sound scalability/latency/fault-tolerance/consistency tradeoffs.
- Cloud-native & platform engineering: practical experience building on AWS and/or Azure, including containerization and platform capabilities that enable reusable patterns.
- Developer productivity & SDLC rigor: experience with CI/CD, automation, test strategy, release safety, and quality/velocity improvements across teams.
- Operational excellence (SRE mindset): observability (metrics/logs/traces), incident response and RCA, SLO/SLA management, and continuous improvement of reliability/run-the-business outcomes.
- Experience leading multi-team adoption of enterprise-authorized AI-assisted development and delivery tools, including defining governance/ways of working (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs.
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and control expectations; ability to coach managers/leads and influence leaders on safe scaling patterns.
- Security, risk & executive influence in regulated environments: secure SDLC, IAM/data protection concepts, audit/compliance partnership, change governance, evidence-quality documentation; strong executive communication and ability to influence without authority across Product, Operations, Security, and Compliance; exposure to data-intensive and/or AI/ML-enabled systems where relevant.
Skills Required
- 10+ years technology experience with degree or equivalent in Computer Science, Engineering, Mathematics, or related field
- Engineering leadership and talent development including hiring, coaching, performance management, succession planning
- Translate business outcomes into technical strategy and deliver multi-team, cross-functional programs with dependency and RAID management
- Distributed systems and architecture depth across APIs, microservices, event-driven architectures, data stores, and resiliency patterns
- Cloud-native and platform engineering experience building on AWS and/or Azure, including containerization and reusable platform capabilities
- Developer productivity and SDLC rigor: CI/CD, automation, test strategy, release safety, quality/velocity improvements
- Operational excellence (SRE mindset): observability, incident response/RCA, SLO/SLA management, continuous reliability improvements
- Experience leading multi-team adoption of enterprise-authorized AI-assisted development and delivery tools, including governance, validation, and outcome measurement
- Strong understanding of responsible AI use in engineering workflows, data sensitivity, resiliency/security implications, and control expectations
- Security, risk and compliance experience in regulated environments: secure SDLC, IAM/data protection, audit/ compliance partnership, and executive influence
- Ability to create and scale inclusive, diverse, high-performing team culture
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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