As a Software Development Engineering Manager, you will lead and grow the VetSoft Payments engineering team, building a mission-critical, cloud-native payments platform for the veterinary industry. This role offers the opportunity to manage a distributed team and deliver secure, scalable payment solutions. The IDEXX Veterinary Software team develops innovative platforms that support veterinary practices, corporate partners, and pet owners worldwide with reliable and high-performing software solutions.
In this role:
• You will lead and develop a geographically distributed engineering team across the U.S. and UK
• You’ll foster a culture of ownership, inclusion, and continuous improvement
• You will define and maintain a technical roadmap for scalability, reliability, and security
• You’ll partner with Product to translate strategy into clear technical execution using agile practices
• You will drive engineering velocity while maintaining strong quality and operational standards
• You’ll establish and evolve engineering standards, CI / CD pipelines, and testing strategies
• You will champion secure engineering practices for systems handling financial transactions
• You’ll collaborate with stakeholders across strategy, marketing, customer support, and operations
• You will recruit, mentor, and retain high-performing engineering talent
Why this role matters:
This role is critical to delivering secure, scalable payment capabilities that support veterinary practices and partners globally. Your leadership will directly influence platform reliability, customer trust, and the continued growth of IDEXX’s veterinary software solutions.
What you need to succeed:
• 10+ years of software experience with 3+ years in engineering leadership
• Experience managing and developing software engineering teams
• Strong technical background with hands-on experience delivering solutions
• Experience designing, building, and operating mission-critical SaaS systems
• Proficiency in TypeScript / Node.js, React, AWS-based serverless architectures, and RESTful APIs
• Experience with CI / CD pipelines, automation, and testing strategies
• Familiarity with development tools such as Jira, Confluence, and Slack
• Experience using AI coding or developer productivity tools
• Strong communication and collaboration skills across distributed teams
• Preferred: Advanced experience with AWS services and architectures
• Preferred: Experience in payments, fintech, or regulated environments
What you can expect from us:
• Salary: $155000 - $165000 per year
• Opportunity for annual cash bonus
• Health / Dental / Vision Benefits Day-One
• 5% matching 401k
• Additional benefits including pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and more
Why IDEXX:
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a collaborative global workforce.
Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. If meaningful work and a sense of purpose are at the top of your list, you’ll find it here.
Let’s pursue what matters together.
Equal Opportunity Employer:
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
Skills Required
- Experience managing a software development team
- 10 or more years in Software, 3 or more years in Software Leadership
- Strong technical background in SaaS systems
- Experience with TypeScript / Node.js, React, AWS-based serverless architectures
IDEXX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDEXX and has not been reviewed or approved by IDEXX.
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Healthcare Strength — Health coverage is described as comprehensive with day-one eligibility and added programs for mental health and musculoskeletal care. Feedback suggests insurance quality is strong, with multiple plan options and supportive wellness services.
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Retirement Support — Retirement savings support is highlighted through a clear 401(k) match that begins after an initial waiting period. Feedback suggests this materially strengthens total compensation beyond base pay.
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Leave & Time Off Breadth — Time-off programs are depicted as generous, including PTO, paid holidays, and volunteer days. Parental leave and adoption assistance add to the breadth of paid leave options.
IDEXX Insights
What We Do
10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock. We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better. IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk. Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.
