Sr Manager Quality Assurance

Posted 11 Hours Ago
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London, Greater London, England, GBR
In-Office
Senior level
Gaming • Information Technology • Software
The Role
Leads Hasbro’s EMEA quality assurance, product safety, regulatory, and licensing compliance function. Responsibilities include managing the regional QA team, monitoring regulatory changes, overseeing change management, developing compliance strategies for complex markets, supporting product development specifications and certification, representing Hasbro with industry bodies and regulators, and handling safety escalations and complaints. The role requires extensive global toy safety expertise, consumer product compliance leadership, and the ability to influence multicultural stakeholders.
Summary Generated by Built In

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.

At Hasbro, play is at the heart of everything we do, and so is making sure that play is safe. 

We are looking for an experienced quality, regulatory and compliance leader to head our EMEA team, driving product safety and technical compliance across Hasbro and licensed product. You will lead a specialist QA team, act as Hasbro's technical voice in the industry bodies that shape toy regulation, and partner with global stakeholders to ensure our products meet the highest safety standards in every market they reach. 

You will join a global QA team that is every bit as passionate about safety as we are about having fun. If you want to make a measurable impact on an iconic brand portfolio, we would like to hear from you. 

Key Responsibilities 
  • Represent Hasbro in industry and standardization bodies including TIE, TA, ATPA, BTHA, FJP, AFNOR, CEN and ISO, shaping proportionate regulation and standards for the company and the wider toy industry. 
  • Lead and develop the EMEA QA team, setting technical direction and providing authoritative interpretation of regulatory and licensing requirements. 
  • Monitor regulatory change across EMEA, assess business exposure, and lead engagement with industry associations to mitigate impact. 
  • Own the Regulatory Change Management Process for the region, ensuring new requirements are implemented on time and verified. 
  • Develop compliance strategies for complex markets, notably distributor territories and the GCC region including Saudi Arabia, and equip local teams to meet their national requirements. 
  • Partner with global QA licensing and EMEA licensing leadership to define, communicate and operate licensing compliance processes. 
  • Support global development teams on new product lines: research applicable requirements and translate them into product specifications and certification programs. 
  • Act as escalation point for market surveillance authorities and consumer safety complaints, applying balanced, ethical judgment where compliance and commercial pressures meet. 
What will you bring 
  • 8+ years in product regulatory or compliance, including experience leading or mentoring across multiple markets. 
  • Deep working knowledge of toy safety standards and legislation worldwide. 
  • Command of EMEA and global regulation affecting Hasbro and licensed product, including REACH, the General Product Safety Regulation and the wider framework. 
  • Working knowledge of requirements beyond the toy scope, covering 14+ product, adult collectibles and games, where the General Product Safety Regulation and related standards apply rather than toy safety legislation. 
  • Proven experience leading a Regulatory Change Management process end to end. 
  • Practical grounding in consumer product safety testing requirements. 
  • Understanding of children's play patterns and how they interact with toys and games. 
  • Experience representing a business with trade associations, regulators and market surveillance authorities. 
  • Ability to build trusted relationships and influence across a global, multicultural team. 
  • Fluent English; additional European languages an advantage. 
  • Navigate tight deadlines, shifting regulation and ambiguity with a positive mindset, a focus on solutions and a sense of humor. 
  • Thrive in an environment of continuous improvement and learning. 

 

We are an Equal Opportunity / Affirmative Action Employer 

Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator. 

Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:

  • Health & Wellness
  • Time Off to Recharge
  • Financial Well-being
  • Life & Family Support
  • Volunteer and Community Initiatives
  • Learning & Development 
  • Exclusive Perks

Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process. 



Skills Required

  • 8+ years of experience in product regulatory or compliance
  • Experience leading or mentoring across multiple markets
  • Deep knowledge of worldwide toy safety standards and legislation
  • Knowledge of EMEA and global regulations, including REACH and the General Product Safety Regulation
  • Working knowledge of product, adult collectible, and games regulations beyond toy safety legislation
  • Experience leading a Regulatory Change Management process end to end
  • Practical knowledge of consumer product safety testing requirements
  • Understanding of children’s play patterns and their interaction with toys and games
  • Experience representing a business with trade associations, regulators, and market surveillance authorities
  • Ability to build relationships and influence across a global, multicultural team
  • Fluent English
  • Additional European languages
  • Ability to work under tight deadlines, shifting regulation, and ambiguity
  • Commitment to continuous improvement and learning
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The Company
HQ: Berea, OH
8,446 Employees
Year Founded: 1923

What We Do

Hasbro is a toy and game company whose mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. Hasbro delivers engaging brand experiences for global audiences through toys, consumer products, gaming and entertainment, with a portfolio of iconic brands including MAGIC: THE GATHERING, DUNGEONS & DRAGONS, Hasbro Gaming, NERF, TRANSFORMERS, PLAY-DOH and PEPPA PIG, as well as premier partner brands. Hasbro is guided by our Purpose to create joy and community for all people around the world, one game, one toy, one story at a time. For more than a decade, Hasbro has been consistently recognized for its corporate citizenship, including being named one of the 100 Best Corporate Citizens by 3BL Media, one of the World’s Most Ethical Companies by Ethisphere Institute and one of the 50 Most Community-Minded Companies in the U.S. by the Civic 50. For more information, visit https://corporate.hasbro.com

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