At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
Senior Manager, Quality Assurance Operations – Packaging
Role Summary
The Senior Manager, Quality Assurance Operations – Packaging is a key leadership role within the Quality Assurance Operations organisation at the Cork site.
Reporting to the Director, Operations Quality Assurance, the role leads a team responsible for quality oversight of packaging operations, ensuring compliance with GMP requirements, regulatory expectations, and product labelling requirements. The role leads a team that works closely with Packaging Operations and associated functions to support the compliant and timely resolution of deviations, provide quality presence and guidance through routine on-the-floor engagement, and drive continuous improvement and higher quality standards across packaging operations.
The role is accountable for maintaining inspection readiness, data integrity, and quality system compliance across packaging operations and associated digital systems, including SAP, MES, and Electronic Batch Records (EBR).
Working collaboratively with Packaging Operations, Labelling Operations, Engineering, Technical Services, Validation, QC, Supply Chain, IT, and global functions, the Senior Manager ensures the compliant and uninterrupted supply of product to patients while driving quality excellence and continuous improvement across the packaging process.
Key Responsibilities
QA Leadership & Governance
Lead a team of QA personnel supporting Packaging Operations at GSIUC Cork, including batch record review, artwork review and approval, deviation management, and CAPAs.
Responsible for the local QA Packaging support model for packaging line support and issue resolution, supporting Packaging Operations and ensuring delivery of quality objectives, performance expectations, and compliance standards.
Drive the identification, assessment, and mitigation of quality and compliance risks associated with packaging activities.
Oversee the Functional Service Provider team of QA Specialists supporting Packaging Operations.
People Leadership & Capability Development
Lead, coach, and develop a high-performing QA team with strong compliance and technical understanding.
Promote a risk-based, collaborative quality culture and drive continuous improvement.
Master Data Review & Approval
Accountable for QA governance and approval of SAP, MES, and Serialisation master data relevant to Cork site operations.
Ensure alignment with global data standards and procedures.
Partner with global Master Data teams to prioritise activities and resolve complex or high-risk issues.
Qualifications
Education & Experience
Extensive experience in the GMP pharmaceutical industry and a Bachelor's degree in Science, Engineering, or a related discipline.
Extensive experience in the GMP pharmaceutical industry and a Master's degree in Science, Engineering, or a related discipline.
Demonstrated leadership experience in a QA role.
Operations knowledge.
Experience supporting regulatory inspections and audits.
Skills & Competencies
Expert quality judgement in compliance and cross-functional risk management.
Strong stakeholder management, influencing, and decision-making capability at both site and global level.
Ability to lead in a complex, cross-functional environment.
Additional Role Accountability
The role is accountable for maintaining inspection readiness, data integrity, and quality system compliance across packaging operations and associated digital systems, including SAP, MES, and Electronic Batch Records (EBR).
Working collaboratively with Packaging Operations, Labelling Operations, Engineering, Technical Services, Validation, QC, Supply Chain, IT, and global functions, the Senior Manager ensures the compliant and uninterrupted supply of product to patients while driving quality excellence and continuous improvement across the packaging process.
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.
For Current Gilead Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.
Skills Required
- Extensive experience in the GMP pharmaceutical industry
- Bachelor's degree in Science, Engineering, or related discipline
- Master's degree in Science, Engineering, or related discipline
- Demonstrated leadership experience in a Quality Assurance role
- Experience supporting regulatory inspections and audits
- Operations knowledge (packaging operations familiarity)
- Expert quality judgement in compliance and cross-functional risk management
- Strong stakeholder management, influencing, and decision-making capability at site and global level
- Ability to lead in a complex, cross-functional environment
- Experience with SAP, MES, Electronic Batch Records and serialization master data governance
Gilead Sciences Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gilead Sciences and has not been reviewed or approved by Gilead Sciences.
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Fair & Transparent Compensation — Pay is considered competitive and fair relative to roles, frequently cited as a standout strength. Feedback suggests compensation compares well within biotech and is a notable reason employees feel valued.
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Equity Value & Accessibility — Stock awards and an employee stock purchase program are consistently described as meaningful parts of total compensation. Equity components are seen as accessible and enhance long‑term wealth building.
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Retirement Support — A strong company 401(k) match with immediate vesting is often singled out as a differentiator. This support is perceived to significantly boost long‑term financial security.
Gilead Sciences Insights
What We Do
The way we see it, the impossible is not impossible. It’s simply what hasn’t been achieved yet. For more than 30 years, we’ve pursued it, chased it down, tackled it for answers and surrounded it for a way in. We have worked tirelessly to bring forward medicines for life-threatening diseases. Creating Possible drives everything we do. It’s evident in our mission and core values. This is how we built a culture of excellence that is fueled by a passion for improving lives of people around the world. For us, nothing is impossible – because of the people we work with, the communities we stand with and the partners we push forward with. Our ~12,000 employees band together through science, grit, compassion and courage to prove the impossible wrong. At Gilead, the tangible results of your contributions are evident. Where every individual matters. Where all employees can enhance their skills through ongoing development. And where we start every day with one question: “What’s next?” Social Media Guidelines: https://gilead.inc/3t1m7d5
