Sr. Manager - QA Operations

Posted 2 Days Ago
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Indianapolis, IN
In-Office
92K-134K Annually
Senior level
Healthtech • Biotech • Pharmaceutical
The Role
The Sr. Manager for QA Operations leads and supports GMP operations, manages personnel, maintains quality culture, and oversees process improvements in the Parenteral Manufacturing plant.
Summary Generated by Built In

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Responsibilities:
The Sr. Manager for QA Operations is responsible for providing leadership and daily support and oversight to GMP operations at Indianapolis Parenteral Manufacturing.  The Sr. Manager assists the Associate Director in managing daily work of personnel and tracking department metrics to ensure productivity and alignment with departmental / site goals.  The Sr. Manager is also responsible for individual contributor activities that may include SME and Process Owner within area of responsibility as well as process improvements.

  • Exhibit cross-functional influence to promote quality culture and maintain supply of quality product to patients.

  • Facilitate issue resolution impacting batch release.

  • Ensure adequate staffing and coverage within areas of responsibility.

  • Own and maintain programs/processes related to area.

  • Participate in Human Resource Development, Human Resource Planning, and Performance Management plans for direct reports, recruit new talent and grow team capabilities.

  • Mentor, coach and provide feedback to employees for performance and development.

  • Responsible for maintaining a safe work environment, leading safety initiatives, and working safely and accountable for supporting all HSE Corporate and Site Goals.

Basic Requirements:

  • Bachelor’s degree in a scientific field, or equivalent experience

  • Demonstrated relevant experience in a GMP facility

  • Proficiency with computer systems including Microsoft Office products

  • Demonstrate strong oral and written communication and interpersonal skills

  • Experience with being a mentor, coach and/or giving and receiving feedback.

Additional Skills/Preferences:

  • Previous experience with Lilly deviation and change control process

  • Experience in Production, QC, QA, Technical Services, Engineering or Regulatory is desirable

  • Knowledge of cGMP's

  • Technical writing and written communication skills are a plus

  • Experience with Lean/OpEx tools and/or Black/Greenbelt certification

Additional Information:

  • On-site position at LTC-South

  • Overtime may be required

  • May be required to respond to operational issues outside of core business hours and days

  • Applicant will work in various areas within the Parenteral Plant.  Some allergens are present in the Parenteral Plant.  Mobility requirements and exposure to allergens should be considered when applying for this position.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$91,500 - $134,200

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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The Company
HQ: Indianapolis, IN
39,451 Employees
Year Founded: 1876

What We Do

Eli Lilly and Company engages in the discovery, development, manufacture, and sale of products in pharmaceutical products business segment.

For more than a century, we have stayed true to a core set of values – excellence, integrity, and respect for people – that guide us in all we do: discovering medicines that meet real needs, improving the understanding and management of disease, and giving back to communities through philanthropy and volunteerism.

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